Taylor Baines
Southaven,MS
Summary
Dynamic server with proven expertise in hospitality service and exceptional customer service, honed at Texas Roadhouse Restaurant. Excelled in upselling, achieving increased sales, and maintaining high cleanliness standards. Demonstrated strong work ethic and multitasking abilities, ensuring outstanding guest experiences through focused attention to customer needs and seamless team collaboration.
Overview
2023
2023
years of professional experience
Work History
Server
Red Lobster
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Texas Roadhouse Restaurant
06.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
N/A - N/A
Whitehaven High
4965 Elvis Presley 05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
Timeline
Server
Texas Roadhouse Restaurant
06.2021 - 11.2022
Server
Red Lobster
N/A - N/A
Whitehaven High