Taylor Beattie
Chicago,IL
Summary
Freshman Business student majoring in Business Administration at DePaul University and planning to declare a minor in International Business. Four years of experience in customer service and sales, specifically focusing on time spent at Best Buy, working as a sales advisor. Flourishes within the social aspect of business, allowing development of better understanding of the field through conversation. Has experience in hospitality and fulfillment, holding positions at Target, Lifetime Fitness, and a local restaurant. Having diverse work experience has allowed for exploration in different areas of work, overall pushing pursuit of a career in business. Crafting solutions for those who need them is seen as an inspiration, opening a new perspective of the business world as a whole, Values being able to make connections within work and is ecstatic to do so at a collegiate-level.
Overview
3
3
years of professional experience
Work History
Concierge
Lifetime Fitness
2024.04 - 2024.08
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained rooftop pool concierge book to provide visitors with access to relevant local information.
Sales Advisor
Best Buy
2022.08 - 2024.04
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Sales Floor Team Member
Target
2023.04 - 2023.10
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Hostess
Three Corners Grill and Tap
2021.08 - 2022.08
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Business Administration - International Business
DePaul University
Chicago, IL06.2028
High School Diploma -
Downers Grove South High School
Downers Grove, IL05.2024
Skills
- -Customer Service
- -Highly Adaptable
- -Knowledgeable in sales
- -Proficient computing skills (Python, Basic understanding of JavaScript)
- -Effective problem solving
- -Excellent Multitasking
- -Hospitality
- Customer Service
Timeline
Concierge
Lifetime Fitness
2024.04 - 2024.08
Sales Floor Team Member
Target
2023.04 - 2023.10
Sales Advisor
Best Buy
2022.08 - 2024.04
Hostess
Three Corners Grill and Tap
2021.08 - 2022.08
Bachelor of Business Administration - International Business
DePaul University
High School Diploma -
Downers Grove South High School
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