Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Enterprise Commercial Account Manager
C Spire
06.2023 - Current
Coordinated product demonstrations and presentations for prospective clients, showcasing the value proposition effectively.
Facilitated smooth transitions during client onboarding, ensuring all necessary documentation was completed accurately and submitted in a timely manner.
Increased client satisfaction by developing and maintaining strong relationships with key decisionmakers.
Collaborated with internal teams to develop tailored solutions for clients'' unique business needs.
Residential Account Manager
C Spire
05.2020 - 06.2023
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
Education
High School Diploma -
Brandon High School
Brandon, MS
05.2015
Skills
Deal Closing
Proposal Writing
Client Acquisition
Performance Tracking
CRM Proficiency
Competitor Analysis
Multitasking
Relationship Management
Contract management
Accomplishments
Certificate of Completing Basic Training- Feb 2013
Completion of Unit Supply Specialist Course 551-92Y10- May 2013