TAYLOR BLIZZARD

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Remained solutions-oriented in face of complex problems to assist management and overall business direction.
• Proofread and edited documents for accuracy and grammar.
• Trained and supervised employees on office policies and procedures.
• Scheduled appointments with specialists on behalf of clients.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.

• Accurately picks/pack orders using established practices.
• Restocks picking bins with product(s) brought from reserve storage.
• Sorts, counts, and receives all merchandise.
• Safely moves products to and from pallet racks with powered material handling equipment (e.g. fork trucks, order selectors, and powered pallet jacks).
• Works with conveyors to accurately build pallets of cartons for shipment.
• Loads and unloads trucks.
• Organizes warehouse storage space.
• Uses a scanner to direct work (pick, pack, receive, and move items).
• Lifts and/or moves boxes, product(s), or equipment weighing up to 50 pounds repeatedly.

• Developed correspondence letters, memos, and emails.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Processed incoming and outgoing mail and packages according to established procedures.

• handle verbal, written, telephone and electronic communications at the central nursing station, maintain the paper copy of the patient medical record, order/control equipment, supplies and the environment of care, provide assistance as needed to professional staff in the use of the electronic medical record and perform other support duties within job scope

• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Edited and proofread documents for accuracy and completeness.

• Managed calendars, agendas, and schedules for executives or managers by ensuring accuracy and timely updates.
• Confirmed the availability of in-house and external participants for planned meetings and coordinated schedules to accommodate all relevant parties.
• Arranged and confirmed appointments for team members and ensured that meeting venues were booked.
• Sent out reminders for scheduled meetings to participants and prevented any scheduling conflicts.
• Rescheduled or cancelled meetings, when needed.
• Maintained effective communication with stakeholders.
• Coordinated travel arrangements for team members.
• Communicated project timelines and associated deadlines to relevant parties.
• Maintained thorough records of scheduling processes and made adjustments, if needed.
• Ensured all timesheets were received and converted correctly.
• Gathered all employee data to develop monthly work schedules enabling proper staffing for each department.

• Maintained confidentiality of patient data and condition to safeguard health information.
• Explained upcoming treatment preparation, instructions, and other facts to patients.
• Worked with patients to schedule tests and procedures.
• Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
• Delivered excellent patient experiences and direct care.
• Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Taught patients and families to use at-home medical equipment.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Followed document protocols to safeguard confidentiality of patient records.
• Verified patient insurance eligibility and entered patient information into system.
• Organized patient records and database to facilitate information storage and retrieval.
• Greeted and assisted patients with check-in procedures.
• Trained new staff on filing, phone etiquette and other office duties.
• Helped address client complaints through timely corrective actions and appropriate referrals.

• Received all incoming calls and answered all customer inquiries regarding their accounts.
• Used a customer-focused, needs-based review process to educate customers about their insurance claim.
• Provided prompt, accurate, and friendly customer service, ensuring that customers feel supported and valued.
• Scheduled service appointments for customers on behalf of car dealerships.
• Effectively communicated promotional incentives to customers.
• Reminded customers of missed appointments.
• Recorded customer feedback professionally and accurately.

• Received all incoming calls, answered customer questions and inquiries related to plans and services.
• Conducted cost-benefit and needs analysis for existing and potential customers to tailor solutions that meet their specific needs.
• Developed and delivered engaging sales presentations to convey product benefits.
• Enhanced marketing and sales strategies to increase profitability and develop organizational pipelines.
• Contacted customer leads through cold calling and other communication channels.