Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Apprentice Funeral Director
Hillside Chapel
Oregon City
07.2025 - Current
Coordinates service logistics and administrative tasks to ensure smooth daily operations and timely completion of client requests
Maintains accurate and confidential legal documentation in compliance with state regulations and organizational policies
Communicates professionally with families, colleagues, healthcare providers, and outside agencies while handling sensitive information with discretion
Collaborates with team members to prioritize tasks, resolve issues, and provide compassionate, high-quality customer service.
Removal Technician
Synergy First Call Mortuary, Inc.
Portland
01.2024 - 07.2025
Coordinated with hospitals, healthcare facilities, medical examiners, law enforcement, and internal staff to facilitate timely service requests
Delivered professional, empathetic customer service while communicating with clients and partner organizations in sensitive situations
Completed detailed documentation and maintained accurate records while ensuring compliance with company procedures and regulatory requirements
Facilitated safe movement of decedents exceeding 200 pounds for care and examination.
Removal Technician
Portland Cremation Center
Portland
05.2023 - 01.2024
Communicated respectfully with families during sensitive situations.
Collaborated with funeral directors to coordinate removal schedules.
Maintained cleanliness and organization of equipment and transport vehicles.
Coordinated with other technicians regarding job requirements and timelines for completion.
Assisted in training new technicians on operational procedures.
Ensured compliance with local and state regulations during removals.
Team Manager
Panera Bread
Meridian
12.2015 - 05.2023
Handled all cash responsibilities such as register counts, morning/mid/evening deposits, safe counts and change orders
Managed over twenty associates throughout mid, morning, or closing shifts
Created associate schedules while honoring time off and specific availability
Successfully de-escalated situations where conflict resolution is needed
Channeled the 'Team Player' mentality: always willing to help any associate or guest with their needs
Provided excellent customer service and engages in positive relationships with regular customers.
Education
Associate of Applied Science - Funeral Service Education
Mt. Hood Community College
Gresham, Oregon
01-2025
Skills
Excellent written and verbal communication skills
Accurate documentation and records management
Customer service and administrative support
Data entry with exceptional attention to detail
Proficiency in Microsoft Office
Scheduling & calendar coordination
Handling sensitive material while maintaining confidentiality
Coordinating with cross-functional teams and outside agencies
Timeline
Apprentice Funeral Director
Hillside Chapel
07.2025 - Current
Removal Technician
Synergy First Call Mortuary, Inc.
01.2024 - 07.2025
Removal Technician
Portland Cremation Center
05.2023 - 01.2024
Team Manager
Panera Bread
12.2015 - 05.2023
Associate of Applied Science - Funeral Service Education