Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Bolewski

Pasadena,MD

Summary

Personable and dedicated Customer Service Representative with extensive experience in Food and Postal Service industry. Confident with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Along with that, im always willing to learn new techniques and extend my knowledge.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service/Commercial Sales Representative

Carroll Motor Fuels
Sparks-Glencoe, MD
08.2023 - Current
  • Listened to customer needs to identify and recommend best products and services.
  • Produced sales documents, finalized deals and filed
  • Processed credit card transactions & other forms of payment
  • Maintained records of customer accounts, orders, and payments.
  • Resolved customer complaints in a timely manner.
  • Generated monthly reports outlining progress on sales goals.
  • Maintained accounts/schedules/products/pricing & terms

Rural Carrier Associate

USPS
Millersville, MD
06.2019 - Current
  • Routed all classes of mail in sequence of delivery along established route.
  • Handled undeliverable mail in accordance with established procedures.
  • Collected mail from customers and brought back to facility for processing and sorting.
  • Assisted customers concerns regarding mail or packages.
  • Drove postal vehicle and delivered mail to rural locations.

Catering & Food Prep

Angels Food Market
Pasadena, MD
08.2015 - Current
  • Preparation of hot and cold food for day to day service and large catering events.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Worked in fast-paced, ever-changing environment.
  • Inventory of products in multiple departments of store.
  • Interacted with customers through phone and face to face regarding orders, events and payment methods.
  • Ordering supplies for each department.

Assistant Basketball Coach

Northeast High School
Pasadena, MD
11.2021 - 11.2022
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Assisted coach in organizing practices at home and away.
  • Notified head coach of problems with discipline, performance and other decision-making areas.
  • Aided in developing athletes at varying levels from beginner to elite.

Assistant (Volunteer)

Marley Neck Health and Rehabilitation Center
Glen Burnie, MD
08.2015 - 08.2016

Assisted the activity director with games and entertainment for the residents.

Education

High School Diploma -

Northeast High School
Pasadena, MD
05.2017

Skills

  • Inbound and Outbound Calling
  • Verbal and Written Communication
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Multitasking and Prioritization
  • Microsoft Office
  • Team-Oriented and Cooperative

Certification

  • CPR Certification-2021
  • Care and Preventative Certification- 2022

Timeline

Customer Service/Commercial Sales Representative

Carroll Motor Fuels
08.2023 - Current

Assistant Basketball Coach

Northeast High School
11.2021 - 11.2022

Rural Carrier Associate

USPS
06.2019 - Current

Catering & Food Prep

Angels Food Market
08.2015 - Current

Assistant (Volunteer)

Marley Neck Health and Rehabilitation Center
08.2015 - 08.2016

High School Diploma -

Northeast High School
Taylor Bolewski