Taylor Borelli
Framingham,MA
Summary
A highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients with over ten years of work in the ethics industry.
Overview
11
11
years of professional experience
Work History
Office Manager
Town of Holliston
09.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Master Esthetician
European Wax Center
06.2018 - 06.2022
- Maintained clean and sanitary workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
Master Esthetician
Inside And Out Face And Body Spa
08.2013 - 06.2019
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Provided clients with knowledge of all cosmetic services being provided.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH10.2023
Master Esthetician - Skin Care
Catherine Hinds Institute of Esthetics
Woburn, MA08.2015
Skills
- Customer Service
- Customized skincare plans
- Microdermabrasion expertise
- Spa retail sales
- Eyebrow shaping and tinting
- Advanced facial techniques
- Client consultation abilities
- Customer Consultation
Timeline
Office Manager
Town of Holliston
09.2022 - Current
Master Esthetician
European Wax Center
06.2018 - 06.2022
Master Esthetician
Inside And Out Face And Body Spa
08.2013 - 06.2019
Bachelor of Science - Business Administration
Southern New Hampshire University
Master Esthetician - Skin Care
Catherine Hinds Institute of Esthetics
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