Dynamic professional with a proven background in hospitality and healthcare. Skilled in guest engagement, safe food handling, and collaborative teamwork, consistently delivering exceptional service and improving operational efficiency.
Work History
Server
1 Year 3 Months
Alley Cat Lounge | 06.2025 - 09.2026
Delivered exceptional customer service in fast-paced environment.
Assisted with menu knowledge to enhance guest dining experience.
Collaborated with kitchen staff to ensure timely order delivery.
Maintained cleanliness and organization of dining area and utensils.
Trained new staff on operational procedures and service standards.
Handled guest inquiries and resolved issues promptly and effectively.
Contributed to team goals by actively participating in shift meetings.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Nursing Assistant
9 Months
Valley Assistant Living | 10.2025 - 07.2026
Assisted residents with daily living activities to enhance comfort and wellbeing.
Administered medications and monitored vital signs, ensuring compliance with care plans.
Collaborated with nursing staff to document patient progress in electronic health records systems.
Maintained cleanliness and organization of resident areas, promoting a safe environment.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Documented care actions by completing records and logs in medical software system.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Housekeeper
3 Months
Timberview Care Center | 06.2025 - 09.2025
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Housekeeper
1 Year 5 Months
Ginny’s Cleaning | 08.2023 - 01.2025
Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
Utilized cleaning equipment and supplies effectively to maintain safety and efficiency in all tasks.
Assisted in inventory management of cleaning supplies, monitoring stock levels to prevent shortages.
Adapted quickly to varying client preferences, tailoring services to meet specific needs and expectations.
Housekeeping Supervisor
2 Years 3 Months
Skyline Staffing | 06.2022 - 09.2024
Supervised daily cleaning operations, ensuring compliance with safety and sanitation standards.
Trained and mentored housekeeping staff on best practices for efficiency and quality.
Implemented inventory management systems to track supplies and reduce costs.
Coordinated schedules for housekeeping team, optimizing resource allocation and workflow.
Developed training materials to enhance staff performance and service delivery.
Conducted regular inspections of guest rooms and common areas to maintain cleanliness standards.
Addressed guest feedback promptly, improving satisfaction scores through effective communication.
Conducted regular room inspections to verify compliance with housekeeping standards.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Worked with front desk to respond promptly to all guest requests.
Trained and mentored all new personnel to maximize quality of service and performance.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Completed schedules, shift reports, and other business documentation.