Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Taylor Brown

Washington,DC

Summary

. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Assistant Service Manager

DARCARS
11.2022 - Current
  • Greeted and registered customers requiring service and directed automobiles to service garage.
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
  • Verified warranty plans and coverage and uncovered hidden warranties.
  • Used IGNITE computer system to enter customer information, create service records, order parts and develop cost estimations.
  • Conferred with sales teams to schedule and price repair requirements for used and new vehicles.

Financial Services Representative

Walmart
09.2015 - 09.2022
  • Cold-called potential clients to discuss available financial products and services.
  • Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.
  • Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
  • Established strong and positive working relationships within organization to contribute to team success.
  • Cross-sold bank products and services based on customer needs to boost sales.

Crew Trainer

McDonald’s
07.2010 - 09.2015
  • Instructed new team members on correct procedures for operations.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Planned and delegated group and individual work assignments to trainees.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Education

Some College (No Degree) - Computer Science

Southern New Hampshire University
Hooksett, NH

Bachelor of Accountancy - Accounting

Montgomery College
Rockville, MD

High School Diploma -

Northwestern High School
Hyattsville, MD
2013

Skills

  • Sales goals
  • Financial services
  • Information verification
  • Data Management
  • Microsoft Office
  • Flexible Schedule
  • Excellent Work Ethic
  • Organizational Skills
  • Client Advisory and Recommendations
  • Web Applications

Education

true

Timeline

Assistant Service Manager

DARCARS
11.2022 - Current

Financial Services Representative

Walmart
09.2015 - 09.2022

Crew Trainer

McDonald’s
07.2010 - 09.2015

Some College (No Degree) - Computer Science

Southern New Hampshire University

Bachelor of Accountancy - Accounting

Montgomery College

High School Diploma -

Northwestern High School

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