TAYLOR BROWNING
Mechanicsville,VA
Overview
5
5
years of professional experience
Work History
Manager
Richmond Ice Box
Brandermile, VA
07.2026 - Current
- Assigned and organized daily responsibilities for 32 employees, ensuring accurate and efficient completion of 25 operations/orders.
- Supported daily ice production and distribution operations, coordinating 32 employees and processing approximately 100-150 orders/customers per shift.
- Maintained customer service standards and resolved concerns to enhance overall service quality.
Birthday Party Server
SkateNation Plus
Glen Allen, VA
12.2021 - Current
- Coordinated and decorated 10-12 birthday parties monthly, creating inviting atmospheres for 8-30 guests.
- Provided event details and addressed guest inquiries, ensuring seamless and enjoyable celebrations.
- Handled cash and credit-card transactions for 10-15 parties monthly, ensuring accurate processing of customer payments.
Rink Guard
SkateNation Plus
Glen Allen, VA
12.2021 - Current
- Supervised rink operations for 1-200 skaters per session, ensuring safety standards and maintaining a secure environment.
- Responded to accidents or injuries with prompt first aid and coordinated appropriate emergency responses.
- Managed customer needs per shift by processing skate rentals, assigning lockers, and addressing facility questions with efficient service.
Education
Bachelor of Science (B.S.) - Justice Studies Candidate
James Madison University
Harrisonburg, VA, US05-2027
Skills
- Operational Efficiency
- Team Leadership
- Safety Monitoring
- Customer Service
- Conflict Resolution
- Decision-Making
- Time-Management
AWARDS
Gold Medalist: Moves in the Field Through United States Figure Skating Association (2023)
VOLUNTEER EXPERIENCE
- Participated in 11 food drives over 5 years, collecting and distributing donations, supporting individuals and families experiencing food insecurity.
- Supported church fundraising initiatives for humanitarian efforts in Haiti from 2022-2023 by assisting with event organization, fundraising activities, and donation collection.
- Organized and participated in 20 bake sales over 10 years to support Virginia Ice Box Ensemble.
Timeline
Manager
Richmond Ice Box
07.2026 - Current
Birthday Party Server
SkateNation Plus
12.2021 - Current
Rink Guard
SkateNation Plus
12.2021 - Current
Bachelor of Science (B.S.) - Justice Studies Candidate
James Madison University