Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Burroughs

Louisville

Summary

Dynamic individual with hands-on experience in customer service and administrative office support and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

4
4
years of professional experience

Work History

Optician

Marion Eye Centers & Optical
07.2024 - Current
  • Assisted customers with frame selection and fitting to ensure optimal comfort and style.
  • Conducted preliminary eye examinations to gather patient information for optometric assessments.
  • Administered lens measurements using specialized equipment for precise prescriptions.
  • Educated patients on proper eyewear care and maintenance to enhance product longevity.
  • Maintained inventory of frames and lenses, contributing to effective stock management practices.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.

Sales Associate

Kay Jewlers
01.2024 - Current
  • Provided exceptional customer service, enhancing overall shopping experience for clients.
  • Assisted in maintaining visual merchandising standards, ensuring product displays were appealing and effective.
  • Executed sales transactions accurately, handling cash and credit card payments with precision.
  • Collaborated with team members to achieve store sales goals and improve customer satisfaction metrics.
  • Resolved customer inquiries and complaints efficiently, maintaining a positive store environment.
  • Trained new associates on product knowledge and sales techniques to enhance team performance.

Nail Technician

Taylored Nails
06.2023 - Current
  • Performed manicure and pedicure services, ensuring client satisfaction through attention to detail.
  • Maintained cleanliness and sanitation of tools and workstations, adhering to health and safety regulations.
  • Educated clients on nail care techniques and product use, enhancing overall service experience.
  • Assisted in managing inventory of nail supplies, optimizing stock levels for operational efficiency.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Sales Associate

Wireless Zone
01.2021 - 12.2023
  • Educated customers on jewelry care and maintenance, fostering long-term client relationships.
  • Participated in inventory management processes, tracking stock levels and assisting with replenishment efforts.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assisted customers in troubleshooting device issues, ensuring timely resolutions and increased retention rates.
  • Demonstrated in-depth knowledge of wireless products and services to educate customers effectively.
  • Delivered exceptional customer service to enhance client satisfaction and loyalty.

Education

Needles High School
Needles, CA

Skills

  • Computer skills
  • Insurance verification
  • Customer relations
  • Scheduling
  • Documentation and recordkeeping
  • Optical measurements
  • Customer service
  • Office administration

Timeline

Optician

Marion Eye Centers & Optical
07.2024 - Current

Sales Associate

Kay Jewlers
01.2024 - Current

Nail Technician

Taylored Nails
06.2023 - Current

Sales Associate

Wireless Zone
01.2021 - 12.2023

Needles High School

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Taylor Burroughs