Taylor Call
Santa Rosa Beach
Summary
Offering strong organizational and communication skills, well-suited for coordinating projects and facilitating team collaboration. Brings solid understanding of project management principles and ability to quickly learn and apply new tools and methodologies.
Overview
7
7
years of professional experience
Work History
Project Coordinator
Technology Service Professionals
10.2023 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Maintained spreadsheets with accurate inventory and status.
- Elevated overall quality of projects by consistently monitoring progress and addressing issues proactively.
Resource Engagement Coordinator
ISG Technology
09.2021 - 07.2023
- Act as a primary point of contact for System and Network Engineer bookings for Professional Service engagements and oversee scheduling
- Create, track and update service tickets in ConnectWise to ensure ticket quality
- Schedule technical resources through ConnectWise, coordinating with clients and technical solutions management team to assure proper resource allocation
- Receive, prioritize and determine the complexity level of service request and respond appropriately, escalate as required based upon complexity, and see the resolution through to completion
- Manage customer projects to ensure on time completion while staying within budget
- Schedule internal and external kickoff meetings.
MRI
Magnetic Resonance Imaging, Children’s Mercy Hospital
12.2018 - 09.2021
- Perform a variety of safety functions including implant identification and management, patient preparation for the MRI environment, patient/parent MRI screening, and employee screening/preparation of staff for the MRI environment
- Document all patient information into Cerner PowerChart
- Continually monitors safety compliance within the suit through the use of ferromagnetic detections system and visual monitoring
- Support MRI technologist, nurses, and anesthesia personnel with patient care surrounding MRI procedures
- Responsible for ordering and maintaining appropriate level of supplies with the use of Jump Stock and Cardinal Express with knowledge of cost effective practices
- Escalate unresolved supply issues to Supply Coordinator
- Answers phone calls including scheduling and coordinating of patients, coordination of exams with other modalities, and answering questions.
Sales Associate, Team Lead
Eat Fit Go
10.2017 - 06.2019
- Work closely with customers to determine their needs, answer their questions about our products and recommend the right solutions
- Cultivating successful relationships with customers
- Resolve customer complaints and ensure maximum client satisfaction
- Operating cash registers, managing finical transactions, and balancing drawers
Education
Associate of Applied Science - Neurodiagnostic Technology
Johnson County Community College
Overland Park, KS05.2018
Associate of Applied Science - General Studies
Johnson County Community College
Overland Park, KS05.2017
Skills
- Project Oversight
- Customer Engagement
- Oral Presentations
- Time management
- Detail-oriented
- Problem-solving
- KeyedIn
- Salesforce
- Google Suite
- ConnectWise
- Cerner
Timeline
Project Coordinator
Technology Service Professionals
10.2023 - Current
Resource Engagement Coordinator
ISG Technology
09.2021 - 07.2023
MRI
Magnetic Resonance Imaging, Children’s Mercy Hospital
12.2018 - 09.2021
Sales Associate, Team Lead
Eat Fit Go
10.2017 - 06.2019
Associate of Applied Science - Neurodiagnostic Technology
Johnson County Community College
Associate of Applied Science - General Studies
Johnson County Community College
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