Taylor Calzaretta
Branson,MO
Summary
Professional track record at Marriott International, enhancing customer satisfaction through exceptional service and streamlined processes. Skilled in leadership and complex problem solving, with a strong focus on communication and decision making. Using advanced computer skills to drive operational efficiency.
The Job I am currently working, looking to further my career in management. Strong feeling with which a career in Management would suit my best.
Overview
2
2
years of professional experience
Work History
Associate
Marriot International
09.2024 - Current
- Streamlined guest check-in processes to enhance customer satisfaction and reduce wait times.
- Resolved guest complaints promptly, ensuring a positive experience and fostering repeat business.
- Collaborated with team members to maintain high cleanliness standards in guest areas and facilities.
- Managed inventory levels and ordered supplies to support daily operations effectively.
Relocation Manager
Safe Haven ADT
03.2024 - 09.2024
- Assisted in developing relocation policies that align with organizational goals.
- Managed vendor relationships to secure competitive pricing for relocation services.
- Managed a team of relocation specialists, ensuring all tasks were completed on time and within budget.
Wyndham Field Agent
Wyndham Worldwide Corp
08.2023 - 08.2024
- Promoted the Wyndham vacation ownership to people who love to travel.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Provided exceptional customer service by promptly addressing concerns and delivering customized solutions tailored to individual needs.
Education
Reeds Spring High School
Reeds Spring, MO03-2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- CPR Certified
- Leadership qualities
- Communication
- Decision-making
- Complex Problem-solving
- Flexible schedule
- Team Building
- Mathematically Advanced
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved high emotional guest which led to satisfaction to the property.
- Resolved product issue through consumer testing.
Timeline
Associate
Marriot International
09.2024 - Current
Relocation Manager
Safe Haven ADT
03.2024 - 09.2024
Wyndham Field Agent
Wyndham Worldwide Corp
08.2023 - 08.2024
Reeds Spring High School
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