Taylor Campbell
Kalispell,MT
Summary
Cultivating strategic alliances and leading a team of 15, I excel in execution and supplier experience, while effectively managing risks and aligning schedules to meet company needs. Maintaining open lines of communication with associates ensures high employee satisfaction and fosters professional development. My objective is to assist peers in discovering the beauty within the uncertain world, empowering them to build confidence and independence in the face of the unknown.
Overview
5
5
years of professional experience
Work History
Barista
Logan Health
Kalispell
01.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Certified Nursing Assistant
Logan Health
Kalispell
02.2024 - 01.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
MET Supervisor
Home Depot-Kalispell, MT
Kalispell, MT
12.2021 - Current
- Lead a team of 15 in support of our store hitting a +100% 3-year comp
- Plan, execute and ensure quality for all projects and supplier services to achieve 98% on-time completion
- Teach, coach, and train all associates to support standards and encourage entrepreneurial spirit
- Ensure safety and quality to achieve nine years safe without an OSHA recordable incident
- Manage budget, resources and requirements
- Partner with individual store and district leaders to foster effective communication and building strong relationships
Customer Service Representative
Home Depot-Kalispell, MT
Kalispell, MT
05.2020 - 12.2020
- Ensure customer satisfaction
- Audit and verify customer orders
- Complete customer call list to ensure accurate and efficient order pickup
- Complete and assist in customer orders
Education
Associate of Arts - General Studies
Community Colleges of Spokane
Spokane, WASkills
- Microsoft Office Suite
- Leadership
- Project Management
- Collaboration
- Effective Communication
- Time management
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Cash handling
- Active listener
- Exceptional customer service
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
- Menu memorization
- Coffee expertise
- Quality control
- New hire training
- Drink customization
- Multitasking and organization
- Clear communication
- Verbal and written communication
- Workflow management
- Positive and professional
Accomplishments
- Shawn Blankenship RVP Coin Recipient
- Platinum Homer Badge holder
- 7-Day service district contact and leader
Timeline
Barista
Logan Health
01.2025 - Current
Certified Nursing Assistant
Logan Health
02.2024 - 01.2025
MET Supervisor
Home Depot-Kalispell, MT
12.2021 - Current
Customer Service Representative
Home Depot-Kalispell, MT
05.2020 - 12.2020
Associate of Arts - General Studies
Community Colleges of Spokane