Taylor Carlton
Calabash,NC
Summary
Results-driven manager with expertise in staff training, operational efficiency, and customer service. Proven ability to enhance team performance and implement effective processes to optimize workflow.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Manager
Food Plus
Bladenboro, North Carolina
08.2022 - 06.2024
- Supervised daily operations, enhancing workflow and ensuring service quality.
- Trained staff on food safety standards and customer service practices.
- Managed inventory levels to maintain product availability and freshness.
- Coordinated team schedules, optimizing coverage during peak hours to meet customer demand.
- Implemented new processes to enhance operational efficiency and reduce waste.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Personal Care Assistant
Helping Hands Nursing Solutions
Saint Pauls, North Carolina
01.2021 - 03.2021
- Assisted clients with daily living activities and personal hygiene.
- Delivered companionship and emotional support, fostering improved client well-being.
- Maintained a clean and safe environment for clients at all times.
- Prepared nutritious meals tailored to individual dietary requirements.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Executed housekeeping tasks such as laundry, vacuuming, dusting, mopping, and changing bed linens to maintain a hygienic living space.
- Monitored patient environment for safety, responding swiftly to any emergencies.
- Provided ongoing compassionate patient care for each client.
Warehouse Worker
Kayser-Roth
Lumberton, North Carolina
10.2018 - 12.2018
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Inspected incoming products for quality and accuracy to ensure compliance with standards.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
High School Diploma -
Pennfoster.edu
315 Deaderick Street 17th Floor, Suite 1721, UBS T01-2016
Skills
- Operational efficiency
- Inventory management
- Customer service
- Complaint resolution
- Team coordination
- Leadership development
Certification
- Agriculture certification
Timeline
Manager
Food Plus
08.2022 - 06.2024
Personal Care Assistant
Helping Hands Nursing Solutions
01.2021 - 03.2021
Warehouse Worker
Kayser-Roth
10.2018 - 12.2018
High School Diploma -
Pennfoster.edu