Taylor Case
Tuscaloosa,AL
Overview
5
5
years of professional experience
Work History
Shift Lead & Barista
7Brew Coffee
Tuscaloosa, Alabama
07.2024 - 11.2024
- Supervised and trained team of 10+ baristas to enhance customer service and operational efficiency.
- Monitored daily inventory, scheduling, and cash flow for accuracy and compliance with company standards.
- Resolved customer concerns promptly, creating a welcoming environment for guests.
- Drove team efforts to achieve and exceed daily sales goals through strategic upselling.
Tanning Consultant
Glo Tanning
Flower Mound, Texas
08.2021 - 07.2022
- Greeted and assisted over 500 visitors daily, guiding purchase decisions and promoting discount offers.
- Maintained a pristine and safe work environment, prioritizing customer and employee well-being.
- Built strong customer relationships, driving repeat business and fostering brand loyalty.
- Educated customers on safe tanning practices and skin care.
Sales Associate
HOTWORX
Flower Mound, Texas
01.2020 - 07.2021
- Educated clients on infrared therapy benefits for detox, recovery, and fitness performance.
- Facilitated facility tours to promote membership sales and highlight wellness advantages.
- Managed front desk operations and bookings to ensure smooth daily activities.
- Introduced new members to infrared sauna workouts and associated health benefits.
- Assisted with social media promotions to increase engagement and visibility.
Education
Bachelor of Science - Marketing, Finance
The University of Alabama
Tuscaloosa, AL05-2026
Skills
- Critical thinking and problem solving
- Oral and written communication
- Team leadership and delegation
- Professionalism and work ethic
- Career development
- Teamwork and collaboration
- Equity and inclusion
- Technology proficiency
- Digital marketing strategies
- Customer service and support
- Operations management
- AI tools proficiency
Affiliations
- University of Alabama Academic Scholarship – $15,000 annually, awarded for academic achievement (2022–Present)
- HER Club – Event Planning Committee (2023) & Social Media Assistant (2024–Present)
- Wellness Society – Active Member (2022–Present)
- Delta Delta Delta (Tri Delta) – Member (2022–2024)
- President’s List & Dean’s List – University of Alabama (2022–Present; recognized each semester for academic excellence)
Timeline
Shift Lead & Barista
7Brew Coffee
07.2024 - 11.2024
Tanning Consultant
Glo Tanning
08.2021 - 07.2022
Sales Associate
HOTWORX
01.2020 - 07.2021
Bachelor of Science - Marketing, Finance
The University of Alabama