TAYLOR CHAROENPAP
Livingston,LA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Manager
Don’s Seafood
02.2024 - Current
- Ensures customer satisfaction
- Leads team of servers, hosts, and other staff to perform their best
- Resolves any issues that arise during service
- Flexible and able to adjust plans and strategies
- Oversees budgets and managing costs
- Manages schedules, reservations, and catering.
Bartender/ Server/ Trainer
Don’s Seafood
10.2018 - 02.2024
- Ensures a clean working environment for customers as well as other employees
- Performs all end-of-day duties including tallying up and verifying all cash and credit card transactions
- Interacts with customers, takes orders and serves food and drinks
- Assesses customer's needs and preferences and makes recommendations
- Prepares dining area by placing napkins, service plates, and cutlery on tables
- Ensures that all waitstaff members are equipped with knowledge needed to properly serve customers and uphold organization's service standards.
Education
Bachelor of Arts - General Studies
Southeastern Louisiana University
Hammond, LA12.2023
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Reliable and Responsible
- Critical Thinking
- Employee Training and Development
- Time Management
- Conflict Resolution
- Trustworthy and Honest
- New Employee Hiring
- Shift Scheduling
Certification
Dale Carnegie Leadership Course
Timeline
Service Manager
Don’s Seafood
02.2024 - Current
Bartender/ Server/ Trainer
Don’s Seafood
10.2018 - 02.2024
Bachelor of Arts - General Studies
Southeastern Louisiana University
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