Taylor Chastain
Carenet Healthcare
Las Vegas,United States
9
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Inbound Radiology Scheduler
11 Months- Coordinated radiology appointments across imaging centers, aligning availability with patient and provider needs.
- Entered and maintained appointments in electronic health record systems with strong attention to detail.
- Resolved scheduling conflicts by collaborating with clinical teams, facilities, and referring offices.
- Recognized for being a subject matter expert, multitasker, and ability to manage high call volumes while maintaining patient satisfaction.
- Assisted in training new schedulers on department protocols, policies, and software systems to ensure smooth integration into the team.
Supervisor
1 Year 8 Months- Operated cash registers, processed payments, and handled cash with zero discrepancies or errors.
- Directed inventory checks, restocking supplies and reducing downtime during peak service periods.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Monitored product quality, maintaining freshness, presentation, and compliance with food safety standards.
Remote Inbound Call Center Agent
1 Year 6 Months- Answered inbound calls, resolved customer inquiries, and delivered accurate product information.
- Qualified leads using scripted discovery questions and routed prospects to appropriate sales resources.
- Exceeded company expectations regarding call volume, consistently meeting or surpassing the required number of daily interactions.
- Contributed to the achievement of team targets through consistent high-quality service delivery.
Shift Leader
3 Years 10 Months- Supervised front-of-house and kitchen teams during peak service, maintaining smooth workflow and guest satisfaction.
- Managed cash registers, processed transactions, and conducted full safe counts at shift start and end.
- Coordinated opening and closing duties, ensuring readiness, cleanliness, and compliance with store standards.
- Enforced food safety, sanitation, and quality standards across all shift activities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Remote/Hybrid Leasing Agent
2 Years 2 Months- Maintained knowledge of regulations and procedures for rental units.
- Confirm tenant information, including rental history, employment, credit and background checks.
- Verified tenant information, including rental history, employment, credit, and background checks to facilitate leasing decisions.
- Utilized Microsoft Office and Excel for data management and reporting.
- Coordinated with property maintenance staff to ensure timely completion of work orders, enhancing tenant satisfaction.
- Verified that leasing activities met all housing laws and regulations.
Education
High School Diploma
- Graduated with a 3.9 GPA.
- GPA: 3.9 GPA
Skills
EHR
Appointment Scheduling
Insurance verification
HIPAA compliance
Microsoft Office
Microsoft Excel
Technical proficiency
Medical office experience
Adaptability
Excellent Communication
Timeline
Inbound Radiology Scheduler
Carenet Healthcare
12.2025 - CurrentRead More
Supervisor
Randy's Donuts
08.2022 - 04.2024Read More
Remote Inbound Call Center Agent
LeafFilter
04.2021 - 10.2022Read More
Shift Leader
Einstein Bros Bagels
01.2018 - 11.2021Read More
Remote/Hybrid Leasing Agent
Appling Lakes of Cordova
05.2017 - 07.2019Read More
Cordova High School
High School Diploma
Read More