Sydney Springer
Greencastle,PA
Summary
Reliable, energetic and personable receptionist with experience providing administrative support and customer service to patients and internal staff. Skilled in managing front desk operations, resolving inquiries and maintaining a professional and welcoming environment.
Overview
27
27
years of professional experience
Work History
Medical Receptionist/Scheduler/Referral Specialist
Meadow Kidney Care
11.1998 - Current
- Coordinates patient scheduling, check-in, check-out and payments.
- Verify patient demographics, insurance and health history to keep information current.
- Help patients complete necessary medical forms and documentation.
- Maintain strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
- Manage multi-line phone system and pleasantly greet patients.
- Organize paperwork such as charts and reports for office and patient needs.
Education
Health Information Technology
Kaplan College
Hagerstown, MDGreencastle Antrim High School
Greencastle, PASkills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Registration
- Insurance Verification
- Payment Collection
- Organization and Time Management
- Data Entry
- Calendar and Appointment Management
- Scheduling Tests and Procedures
- EHR
Timeline
Medical Receptionist/Scheduler/Referral Specialist
Meadow Kidney Care
11.1998 - Current
Health Information Technology
Kaplan College
Greencastle Antrim High School
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