Taylor Conner
Warwick,RI
Summary
Dynamic professional with extensive experience in retail operations management at Jos. A. Bank. Proven track record in enhancing customer satisfaction through exceptional service and effective team leadership. Skilled in money handling and conflict resolution, consistently driving sales growth and fostering a collaborative work environment. Adaptable and detail-oriented, committed to operational excellence.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Jos. A. Bank
Cranston, RI
08.2021 - Current
- Led team in daily operations, ensuring optimal customer service and sales performance.
- Implemented visual merchandising strategies to maximize product visibility and appeal.
- Mentored junior staff, fostering a collaborative environment focused on professional growth.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently with fairness and respect.
Shop Worker
Chocolate Delicacy
Warwick, RI
06.2019 - 03.2020
- Operated machinery to support daily shop functions and ensure product availability.
- Assisted in inventory management, tracking stock levels and organizing supplies efficiently.
- Collaborated with team members to streamline workflows and improve task completion rates.
- Operated cash registers accurately, minimizing errors and processing transactions quickly.
- Enhanced visual merchandising by creating eye-catching displays that attracted customer attention.
- Maintained cleanliness and organization of food preparation areas and equipment.
Office Assistant
Hannoush Jewelers
East Greenwich, RI
02.2016 - 12.2018
- Managed inventory records, ensuring accurate stock levels for jewelry and supplies.
- Conducted regular audits of merchandise displays to ensure compliance with visual standards.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Cashier
Haxtons Liquors
Warwick, RI
06.2018 - 10.2018
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Assisted customers with product inquiries and recommendations, enhancing shopping experience.
- Maintained clean and organized checkout area to ensure efficient operations.
- Balanced cash register at start and end of shifts, ensuring accurate financial reporting.
- Restocked and organized merchandise in front lanes.
Education
Interior Design
New England Institute of Technology
East Greenwich, RIHigh School Diploma -
Pilgrim High School
Warwick, RI05.2018
Skills
- Customer service
- Team leadership
- Time management
- Problem-solving
- Verbal and written communication
- Adaptability and flexibility
- Multitasking
- Coaching and mentoring
Money handling
Team leadership
Decision-making
Time management
Staff training and development
Task delegation
Conflict resolution
Retail operations management
Adaptability and flexibility
Verbal and written communication
Multitasking
Timeline
Assistant Manager
Jos. A. Bank
08.2021 - Current
Shop Worker
Chocolate Delicacy
06.2019 - 03.2020
Cashier
Haxtons Liquors
06.2018 - 10.2018
Office Assistant
Hannoush Jewelers
02.2016 - 12.2018
Interior Design
New England Institute of Technology
High School Diploma -
Pilgrim High School