Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Cook

Philadelphia,Pa

Summary

Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership. Solid problem-solver possessing strong knowledge of labor legislation and payroll processes.

Focused Social Services Coordinator proudly offering over 6 years of experience hiring, mentoring and training talented staff members. Flexible professional knowledgeable in laws related to welfare and crisis intervention. Skilled and smart leader remains calm in stressful environments.

Overview

9
9
years of professional experience

Work History

HR Representative

365 Health Services
Bala Cynwyd, Pa
06.2022 - Current
  • Coding, File management, Data assembling and analyzing, Record Keeping, Hiring and Termination and Etc.
  • Facilitated dispute resolution meetings between employees and management teams.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
  • Planned and conducted new employee onboarding.
  • Maintained personnel records in accordance with applicable laws and regulations while ensuring confidentiality of information.
  • Conducted background checks and orientation, coordinating new employee onboarding process.

Mental Health Technician

Friends Hospital
Philadelphia, Pa
06.2020 - 10.2022
  • Provide care to patients in a therapeutic environment manner
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Engaged clients in therapeutic groups to promote coping skills, education, and life skills.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.

Counselor-in-Training

Cynthia Allen Success Academy
Philadelphia, Pa
07.2015 - 08.2019
  • Assistance with monitoring student's behavior, Helped to maintain order during academic studies
  • Organized activities that promoted positive social interaction amongst peers.
  • Monitored client's progress toward achieving goals set forth in treatment plan.
  • Participated in interdisciplinary team meetings and provided feedback based on observations of client behavior.

Administrative Assistant

Zara's World
Philadelphia, Pa
12.2017 - 01.2019
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.

Junior Marketing Coordinator

Mico's Jewelrybox
Philadelphia, Pa
09.2016 - 04.2018
  • Provided support in the planning, coordination, and execution of promotional campaigns.
  • Worked with creative teams to deliver productive marketing campaigns.
  • Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
  • Oversaw development of marketing collateral to meet client needs.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.

Education

Diploma -

John W. Hallahan Catholic High School for girls'
06.2019

Some College (No Degree) -

Community College of Philadelphia
Philadelphia, PA

Skills

  • Goal-Oriented
  • Leadership
  • Effective Communication
  • Customer Service
  • Administrative Assistance
  • Client Advocacy
  • Organization and Multitasking
  • Progress Evaluations
  • Documentation Proficiency
  • Crisis Intervention
  • Human Resources Management

References

References available upon request.

Timeline

HR Representative

365 Health Services
06.2022 - Current

Mental Health Technician

Friends Hospital
06.2020 - 10.2022

Administrative Assistant

Zara's World
12.2017 - 01.2019

Junior Marketing Coordinator

Mico's Jewelrybox
09.2016 - 04.2018

Counselor-in-Training

Cynthia Allen Success Academy
07.2015 - 08.2019

Diploma -

John W. Hallahan Catholic High School for girls'

Some College (No Degree) -

Community College of Philadelphia

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Taylor Cook