Taylor Cox
Los Angeles,CA
Summary
Customer-focused retail associate with a solid understanding of retail dynamics and a commitment to delivering exceptional customer service. Skilled in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Dedicated to executing sales, service, and customer experience initiatives that drive strong sales.
Overview
6
6
years of professional experience
Work History
Mac Counter Manager
Macys
03.2022 - 06.2024
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
- Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
- Operated cash register to accurately complete customer financial transactions.
Beauty Advisor
Sephora
03.2022 - 02.2023
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Recommended merchandise to customers based on needs and preferences
- Educated customers on product and service offerings
- Escorted customers to products and pointed out complementary items to boost store sales
- Stayed up to date on store promotions, payment policies and security practices.
Beauty Advisor
Ultra Beauty
01.2018 - 02.2020
- Finalized purchases and processed payments
- Identified customer beauty needs by asking open-ended questions
- Informed clients of current sales promotions to boost sales
- Recommended products aligned with customer desires
- Offered product demonstrations and education to promote benefits and quality.
Skills
- Service Consultations
- Product Demonstrations
- Payment Processing
- Customer Service
- Sales processing
- Employee evaluation reports
- Inventory counting
- Customer Consulting
- Merchandising Knowledge
- Product Recommendations
- Time Management
- Order Processing
Timeline
Mac Counter Manager
Macys
03.2022 - 06.2024
Beauty Advisor
Sephora
03.2022 - 02.2023
Beauty Advisor
Ultra Beauty
01.2018 - 02.2020
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