Taylor Crowell
CHESAPEAKE,VA
Summary
Adept at managing front-desk operations and ensuring patient satisfaction. Recognized for training team members and maintaining high standards, demonstrating strong organizational skills and a commitment to excellence in fast-paced environments. Compassionate caregiver combining positive behavioral management and routine orchestration with hands on experience supervising young children.
Overview
16
16
years of professional experience
Work History
Childcare Provider
Self Employed Services
Chesapeake, VA
10.2019 - Current
- Supervised children's daily routines, ensuring safety, comfort, and consistent care.
- Planned age-appropriate activities supporting learning, creativity, and social development.
- Prepared nutritious meals and snacks while following dietary restrictions and family preferences.
- Maintained clean play areas, sanitized toys, and organized child-related supplies.
Receptionist
Tidewater Family Medical Care
Chesapeake, VA
05.2016 - 04.2019
- Greeted patients and visitors, providing professional front-desk support in fast-paced medical setting.
- Answered multi-line phone system, routed calls, and relayed messages to appropriate clinical staff.
- Scheduled patient appointments, coordinated calendars, and updated visit changes accurately.
- Verified patient demographics and insurance information before check-in to support accurate records.
Real Estate Associate
City Of Portsmouth
Portsmouth, VA
03.2015 - 05.2016
- Evaluated municipal property records to support acquisition, disposition, and lease administration decisions.
- Reviewed deeds, plats, and title documents for accuracy and compliance with city requirements.
- Coordinated with departments, attorneys, and surveyors to resolve real estate transaction issues.
- Tracked easements, right-of-way matters, and property interests in organized case files.
Team Leader
Chick-fil-A
Suffolk, VA
09.2010 - 03.2015
- Led front-of-house operations, maintained service flow, and supported team members during peak guest volume.
- Trained new team members on hospitality standards, order accuracy, and restaurant procedures.
- Monitored food preparation quality, freshness, and presentation to support consistent guest experience.
- Coordinated shift assignments, prioritized tasks, and adjusted staffing needs to keep operations running smoothly.
Education
High School Diploma -
Lakeland High School
Suffolk, VAHigh School Diploma - General Studies
Tidewater Community College
Portsmouth, VASkills
- Customer service
- Financial responsibility
- Problem solving
- General computer skills
- Child supervision
- Patience and empathy
- Fast learner
- Team player
Timeline
Childcare Provider
Self Employed Services
10.2019 - Current
Receptionist
Tidewater Family Medical Care
05.2016 - 04.2019
Real Estate Associate
City Of Portsmouth
03.2015 - 05.2016
Team Leader
Chick-fil-A
09.2010 - 03.2015
High School Diploma -
Lakeland High School
High School Diploma - General Studies
Tidewater Community College