Dedicated hospitality professional with experience in customer service and team collaboration. Proven ability to manage reservations and train new staff, ensuring high-quality service and a welcoming atmosphere. Committed to enhancing customer satisfaction and operational efficiency. Working in such a fast paced restaurant taught me how to multitask very well while maintaining a positive attitude!
Work History
Host
1 Year 4 Months
Wooden City | 04.2025 - 08.2026
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservations and waitlists using restaurant management software.
Collaborated with kitchen staff to communicate guest needs and preferences.
Assisted in training new hosts on customer service protocols and procedures.
Worked in a very fast paced restaurant while maintaining a positive attitude.
Barista
9 Months
Panera Bread | 04.2025 - 01.2026
Delivered exceptional customer service while preparing high-quality beverages and food items.
Operated coffee brewing equipment and maintained cleanliness of workstations to ensure safety standards.
Assisted in training new baristas on menu items and preparation techniques for efficient service.
Managed inventory levels, ensuring timely restocking of supplies to maintain workflow efficiency.
Team Member
1 Year 3 Months
Plato's Closet | 02.2024 - 05.2025
Assisted customers with product selections and inquiries, enhancing overall shopping experience.
Processed incoming inventory and organized merchandise on sales floor for optimal visibility.
Maintained cleanliness and organization of store layout to ensure a welcoming environment.
Collaborated with team members to achieve daily sales goals and promote teamwork.
Handled cash register operations, ensuring accurate transactions and efficient customer service.