Taylor David
Deep South Excavation and Construction
Biloxi,MS
28
years of professional experience
Dynamic business owner with a proven track record at Deep South Excavation and Construction, excelling in project management and customer relations. Enhanced client satisfaction through strategic relationship building and efficient operations, leading to increased repeat business. Skilled in estimating project scope and labor needs, ensuring timely and successful project completion.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Owner
4 Years 1 Month- Enforced safety procedures and corrected hazards to maintain compliant work environments.
- Communicated with clients, inspectors, and vendors to resolve project issues promptly.
- Estimated project scope and labor needs to support competitive proposals and staffing plans.
- Evaluated job progress and adjusted priorities to keep work on schedule.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Home Care Provider
14 Years 1 Month- Provided medication reminders and reinforced daily routine adherence
- Maintained clean living spaces through light housekeeping and laundry
- Supported safe transfers using proper lifting and mobility techniques
- Offered companionship and transportation support for appointments and errands
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Massage Therapist
15 Years 11 Months- Conducted client assessments to identify treatment needs and develop individualized care plans.
- Facilitated therapeutic sessions using evidence-based interventions and counseling techniques.
- Documented client progress accurately in clinical records and treatment notes.
- Collaborated with interdisciplinary teams to coordinate care and support client goals.
- Applied confidentiality standards and ethical practices during sensitive client interactions.
- Monitored client responses to interventions and adjusted approaches based on observed progress.
- Educated clients and families on coping strategies, wellness habits, and follow-up care.
- Maintained organized case files and ensured timely completion of required documentation.
Massage Therapist
3 Years 7 Months- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Claims Investigator
9 Years 7 Months- Investigated claims files to verify coverage, liability, and factual consistency.
- Reviewed incident reports, witness statements, and supporting documentation for claim accuracy.
- Conducted claimant and third-party interviews to gather relevant case details.
- Documented investigation findings clearly for adjusters, attorneys, and internal review.
- Analyzed policy language and loss information to identify discrepancies and potential fraud indicators.
- Coordinated with field investigators, medical providers, and law enforcement for additional evidence.
- Maintained organized case records and updated claim status within tracking systems.
- Recommended claim disposition based on evidence, policy requirements, and investigative findings.
- Managed high-pressure situations effectively while meeting tight deadlines in order to achieve successful claim outcomes.
- Streamlined communication between departments by maintaining detailed records of case findings, conclusions, and recommendations.
- Ensured accurate claim settlements with timely gathering of relevant evidence, witness statements, and expert opinions.
Office Manager
2 Years 11 Months- Coordinated daily office operations, supporting dispatch, scheduling, and internal communication.
- Managed invoices, billing records, and payment follow-up for accurate accounts tracking.
- Organized purchase orders, vendor correspondence, and service documentation for smooth workflow.
- Maintained employee records, timekeeping files, and confidential administrative paperwork.
- Scheduled meetings, inspections, and project updates to keep teams aligned.
- Resolved customer inquiries and redirected issues to appropriate departments promptly.
- Streamlined filing systems and document control for faster record retrieval.
- Monitored office supplies and reordered materials to prevent workflow interruptions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Message Therapist
High School Diploma
- Advanced Honors
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Operations management
Business management
Business planning
Staff management
Human resource management
Desktops
laptops
and mobile devices
Records organization and management
Patient care
Meal preparation
Housekeeping
First aid and safety
Care plan management
Behavioral support
Patient transportation
Medication administration
Schedule management
Behavioral management
Deep tissue massage
Swedish massage
Professionalism and ethics
Stress relief massage
Body treatments
Trigger point massage
Anatomy knowledge
Timeline
Owner
Deep South Excavation and Construction
10.2022 - CurrentRead More
Home Care Provider
Home Health Angels of Care
10.2008 - 11.2022Read More
Massage Therapist
Self Employed
09.2005 - 08.2021Read More
Massage Therapist
Chiropractor Connection
01.2005 - 08.2008Read More
Office Manager
C&H Wrecking
07.2002 - 06.2005Read More
Claims Investigator
Choice Point
06.1998 - 01.2008Read More
UB Message Therapy
Message Therapist
Read More
Blue Ridge High School
High School Diploma
Read More