Taylor Davis
Sherwood,AR
Summary
Driven professional with over 5 years of customer service expertise, including a pivotal role at Walmart, where I enhanced customer satisfaction through effective problem resolution and a positive attitude. Excelled in team collaboration and complex problem-solving, significantly improving customer support. Skilled in maintaining accurate transactions and managing high-pressure situations, demonstrating both hard and soft skills essential for dynamic business environments. Also an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Walmart
03.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant Toddler Teacher
Carmell’s Learning Center
09.2020 - 03.2021
- Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
- Facilitated imaginative play experiences by providing a wide variety of materials and resources for children to explore independently or collaboratively as a group.
- Developed strong partnerships with fellow educators, administrators, and support staff to ensure the overall success of the classroom environment.
- Continually reflected on personal teaching practices, seeking feedback from colleagues and supervisors to identify areas for improvement or growth in order to better serve the needs of young learners.
- Implemented creative art projects that encouraged self-expression while also developing fine motor skills among toddlers.
Cashier
Edward’s Cash Savers
04.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma -
Sylvan Hills Highschool
Sherwood, AR05.2020
Skills
- 5 years of Customer Service skills
- Customer Support
- Problem Resolution
- Team Collaboration
- Complex Problem-Solving
- Ability to work under pressure & resolve issues in timely manner
Timeline
Customer Service Associate
Walmart
03.2021 - Current
Assistant Toddler Teacher
Carmell’s Learning Center
09.2020 - 03.2021
Cashier
Edward’s Cash Savers
04.2020 - 09.2020
Diploma -
Sylvan Hills Highschool