Taylor Edwards
Summary
Reliable Shift Supervisor gifted at reviewing team tasks to assure quality. Engaging and personable employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Foxtail Coffee Co.
11.2021 - Current
- Enhanced team productivity by implementing efficient task delegation.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Store Lead
Kelly's Homemade Ice Cream
08.2022 - 07.2023
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Managed staff schedules, ensuring proper coverage during peak hours and minimizing overtime expenses.
- Collaborated with management on strategic planning initiatives, contributing to overall store success.
- Led training sessions for new employees, fostering a supportive learning environment that facilitated rapid skill development.
Shift Supervisor
Panera Bread
01.2019 - 05.2021
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL07.2024
Associate of Science - Psychology
Seminole State College of Florida
Altamonte Springs, FL07.2022
Skills
- Customer-Oriented
- Interpersonal Skills
- Effective Communication
- Creative Problem-Solving
- Team Collaboration
- Motivational Leadership
- Sales Reporting
- Issue Resolution
Timeline
Store Lead
Kelly's Homemade Ice Cream
08.2022 - 07.2023
Shift Supervisor
Foxtail Coffee Co.
11.2021 - Current
Shift Supervisor
Panera Bread
01.2019 - 05.2021
Bachelor of Science - Psychology
University of Central Florida
Associate of Science - Psychology
Seminole State College of Florida
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