TAYLOR ELLIOTT
Hilton Head Island,SC
Summary
Results-driven sales and business development professional with 14+ years of experience building client relationships, managing accounts, and driving growth across diverse industries. Proven ability to support operations, coordinate teams, and manage projects from start to finish. Currently serving in an Operations Manager role within the flooring industry, with hands-on involvement in showroom sales, estimating, material ordering, warehouse operations, and installation coordination. Brings a collaborative, detail-oriented approach with a strong desire to continue growing within the commercial flooring space.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
Lifestyle Flooring
Hilton Head Island, SC
08.2025 - Current
- Manage the full customer journey from initial showroom consultation through measurement, estimating, installation, and final invoicing.
- Coordinate with installation teams across multiple concurrent projects to support smooth, on-time installations.
- Coordinate jobsite deliveries and material readiness to minimize downtime and installation delays.
- Coordinated material ordering, purchase coordination, and tracking of product lead times to align materials with installation schedules.
- Support warehouse operations including receiving, staging, inventory organization, and preparation of materials for jobsite delivery.
- Liaised between customers, installers, vendors, and warehouse staff to ensure clear communication and accurate fulfillment.
- Maintain project documentation, order records, and job status updates; assist with scheduling and administrative workflows.
- Supported management of 10–15 active projects at various stages of completion.
- Work directly with the Owner as a primary point of contact to support daily operations and project execution.
Senior Product Advisor
Heartland
Hilton Head Island, SC
01.2025 - Current
- Built and managed sales pipeline through targeted prospecting, referrals, and strategic networking.
- Managed book of business by fostering client relationships and identifying upsell opportunities to drive revenue growth.
- Collaborated with internal teams to enhance service excellence and improve client satisfaction.
- Provided tailored Payroll and HR solutions for small businesses to meet their specific requirements.
Account Executive (Northeast)
Torque Group
Hilton Head Island, SC
01.2024 - 09.2024
- Surpassed KPIs by implementing disciplined pipeline and territory management strategies.
- Coordinated multi-state territory, integrating prospecting, account management, and internal collaboration.
- Provided tailored finance and insurance solutions to automotive clients, enhancing service delivery across the Northeast.
National Business Development Manager
BDC United
Hilton Head Island, SC
02.2023 - 01.2024
- Managed national accounts, driving new business through targeted outreach efforts.
Regional Account Executive
USA Today Network | Local's Automotive
Hilton Head Island, SC
12.2021 - 02.2023
- Managed regional advertising accounts, creating tailored digital marketing strategies that aligned with client goals.
Regional Account Executive (Southeast)
Torque Group
Hilton Head Island, SC
11.2019 - 12.2021
- Built relationships and educated clients to expand market share.
Education
Bachelor of Science - Marketing
University of South Carolina–Aiken
Aiken, SC 08.2006 - 01/2009
Skills
- CLIENT RELATIONSHIP MANAGEMENT
- BUSINESS DEVELOPMENT & SALES STRATEGY
- COMMERCIAL & B2B SALES
- OPERATIONS & PROJECT COORDINATION
- VENDOR & INSTALLER RELATIONS
- MATERIAL ORDERING & WAREHOUSE OPERATIONS
- PIPELINE, SCHEDULING & ADMINISTRATIVE SUPPORT
- COMMUNITY & TRADE ENGAGEMENT
Certification
- Dale Carnegie: Effective Communications & Human Relations, 01/01/20
- FMT F&I Certification, 01/01/21
Timeline
Operations Manager
Lifestyle Flooring
08.2025 - Current
Senior Product Advisor
Heartland
01.2025 - Current
Account Executive (Northeast)
Torque Group
01.2024 - 09.2024
National Business Development Manager
BDC United
02.2023 - 01.2024
Regional Account Executive
USA Today Network | Local's Automotive
12.2021 - 02.2023
Regional Account Executive (Southeast)
Torque Group
11.2019 - 12.2021
Bachelor of Science - Marketing
University of South Carolina–Aiken
08.2006 - 01/2009