Taylor Forney
North Lewisburg
Summary
Dedicated and dependable bartender with strong customer service, communication, and multitasking skills. Experienced in handling high volume environments, resolving customer concerns, training new staff, and working as part of a team. Looking to transition to a Service Manager role where I can use my leadership, organization and problem -solving abilities to help support staff and deliver excellent guest experience.
Overview
6
6
years of professional experience
Work History
Main Bartender
Stockhouse Bar & Grill
Woodstock
10.2025 - Current
- Crafted unique cocktails following Stockhouse Bar & Grill recipes. Make cocktail menus & made sure to advertise on tables and socials.
- Maintained cleanliness and organization of bar area throughout shifts, ensuring end-of-day checklists were completed. Assisted employees with tasks to guarantee all responsibilities were fulfilled by shift end.
- Trained new bartenders on techniques and bar procedures effectively.
- Operated cash register and processed payments efficiently, ensuring accurate tip distribution and completing shift reviews. Balanced cash drawer at end of shift and secured funds safely.
- Assisted customers with drink selections and provided recommendations. For example if we didn't have TRUTH on tap then I would ask the customer if they wanted another IPA.
- Promoted premium drink options to customers from shelf to premium brands to help boost sales.
- Monitored customer behavior to ensure a safe drinking environment.
- Resolved customer complaints regarding drinks or services rendered.
- Greeted customers, took orders, and served drinks accurately, ensuring adherence to recipes and enhancing guest experience.
- Provided excellent customer service by anticipating guests needs.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Operated cash register and processed customer payments efficiently. At the end of the night I have to make sure everybody's tips are in including mine; then print everyone's shift review. After everyone's shift review is printed and handed out I drop the drawer, make sure the drawer is at starting balance before shift then put the rest in the safe.
- Maintained cleanliness and organization of bar area throughout shifts. Before any day shift or mid-shift employee left they were to make sure their 'end of day shift' checklist was done correctly. If the employee needed help or didn't get something finished I would make sure to ask why it's not finished; then I would and still do ALWAYS help if the task isn't done by the end of the shift.
- Managed inventory levels and restocked supplies regularly.
- Restocked beer and liquor regularly and after special events.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Researched current mixology trends and bar equipment on latest mixology trends, bar equipment, and sanitation standards.
- Reinvented classic cocktails to complement new menu options.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Organized bar area including setting up glassware and other supplies needed for service.
- Collected appetizer, entree and wine orders from patrons.
- Adhered to all food safety requirements as mandated by local health code regulations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Established strong relationships with customers to ensure repeat business.
Server
Walnut Crossing
Marysville
01.2020 - Current
- Provided excellent customer service in a fast-paced dining environment for elders
- Managed customer orders and addressed inquiries efficiently.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely food delivery.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new servers on restaurant procedures and service standards.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Supported special events by setting up dining areas and serving elders' guests.
- Assisted in menu preparation and maintained cleanliness of dining area.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Inspected food quality before serving to ensure freshness and safety. before serving it to customers.
- Addressed complaints to kitchen staff and served replacement items.
- Stayed informed about daily specials, new menu items, promotions.
- Explained menu items, describing ingredients and cooking methods upon request.
Bartender
Ramsey's Pizza & Pub
Marysville
01.2020 - 08.2025
- Mixed and served a variety of cocktails and beverages for patrons.
- Trained new staff on drink preparation and customer service standards.
- Managed bar inventory and ordered supplies to ensure uninterrupted service during manager's absence.
- Oversaw daily bar operations to ensure smooth service and customer satisfaction. and ensured efficient staff scheduling- when manager left
- Developed drink specials that improved customer experience and contributed to increased sales.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Planned special events such as promotions, happy hours, and live music nights to increase sales revenue.
- Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
- Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers.
- Enforced health codes and safety regulations in compliance with state laws.
- Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
- Implemented new policies and procedures related to customer service and operational processes.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Monitored and recorded bar tabs accurately to streamline billing process for wait staff and ensure smooth service.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Olentangy High School
Lewis Center, OHSkills
- Mixology techniques
- Customer management
- POS operation
- Inventory management
- Customer management
- Staff training
- Attention to detail
- Conflict resolution
- POS operation
Timeline
Main Bartender
Stockhouse Bar & Grill
10.2025 - Current
Server
Walnut Crossing
01.2020 - Current
Bartender
Ramsey's Pizza & Pub
01.2020 - 08.2025
High School Diploma -
Olentangy High School