Taylor Fox
Alton,IL
Summary
Driven and detail-oriented medical receptionist with experience at Total Access Urgent Care. I am skilled in front desk operations and organization. I have excelled in patient coordination, by enhancing record accuracy, implementing efficient insurance verification processes and making sure the patients chart is current and up to date. Demonstrated exceptional telephone etiquette with a large call volume and time management, contributing to improved patient care and streamlined office efficiency.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Total Access Urgent Care
2022.09 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Facilitated effective communication between patients and medical staff to ensure seamless coordination of care.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Teaching Assistant
Alton School District
2020.10 - 2022.09
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided instructional support to students unable to attend regular classes.
- Handled class records for attendance, assignment grades and course participation scores.
Education
Radiologic Technology
Southwestern Illinois College
Belleville, IL05.2026
Associate of Science - Education
Lewis And Clark Community College
Godfrey, IL05.2018
Skills
Front Desk Operations
Telephone Etiquette
Appointment Scheduling
Insurance Verification
Organization and Time Management
Timeline
Medical Receptionist
Total Access Urgent Care
2022.09 - Current
Teaching Assistant
Alton School District
2020.10 - 2022.09
Radiologic Technology
Southwestern Illinois College
Associate of Science - Education
Lewis And Clark Community College
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