Taylor Frink

• Recommended food and drinks to patrons based on preference, pairings and special promotions.
• Effectively multitasked within fast-paced environment.
• Developed good working relationships with fellow employees through effective communication.
• Attended regular training sessions to stay updated on new products or trends.
• Greeted customers and provided excellent customer service.
• Displayed and retained extensive knowledge of liquors, wines and entrees.
• Upsold customers from shelf to premium brands to help boost sales.
• Planned and coordinated special events to boost customer numbers and profits.
• Resolved customer complaints in a professional manner.

• Developed strategies to maximize customer satisfaction and increase sales in catering services.
• Created marketing campaigns for catering services and monitored their effectiveness.
• Oversaw the design and update of catering menus and promotional materials, ensuring they reflect current offerings and trends.
• Developed and maintained strong relationships with clients, vendors, and venue managers, fostering a network of partners.
• Established relationships with key clients, while maintaining existing customer base.
• Conducted market research to identify trends in catering and adapted services to meet evolving client demands.
• Grew sales of catering services through strategic marketing and promotions.
• Designed and implemented marketing strategies to promote catering services, resulting in increased bookings.
• Managed financial aspects of catering operations, including budgeting, invoicing, and expense tracking.
• Resolved customer complaints promptly and professionally while maintaining good relations with clients.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

* Rustyhood LLC is a restaurant group that owned & operated a number of restaurants in CT including; Artichoke Pizza (now The Brownstone) in Hartford, Brooklyn Dumpling Shop in Storrs, and multiple Moe's Southwest Grill stores in New London County.

• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.
• Assisted senior management in developing long-term strategic goals for the company's growth.
• Analyzed customer data to identify trends, preferences, and opportunities for growth.
• Managed daily operations of sales department, including supervision of staff members.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
• Executed strategic sales plans to expand customer base and revenue.
• Achieved company growth and brand development through market expansion and sales.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Developed and significantly grew assigned territory using strong engagement and marketing skills.
• Established ambitious goals for employees to promote achievement and surpass business targets.
• Coached, developed and motivated team to achieve revenue goals.
• Oversaw regional and local sales managers and staff.

• Developed and implemented marketing plans for new products.
• Created content for promotional materials, including brochures, flyers, and websites.
• Built relationships with influencers in the industry for increased visibility.
• Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty.
• Monitored competitors' activities to keep up with industry trends.
• Analyzed market trends to identify potential opportunities for growth.
• Managed social media accounts and campaigns.
• Collaborated with internal teams on product launches and advertising strategies.
• Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
• Tracked budgets for all marketing initiatives and provided regular updates.
• Generated ideas to increase sales through creative promotions.
• Evaluated the effectiveness of marketing campaigns using analytics tools.
• Developed social media marketing strategies to help brand company and increase sales.
• Liaised with media and advertising agencies to promote products.
• Developed and managed digital marketing campaigns.

• Provided excellent customer service to ensure satisfaction.
• Stayed informed about daily specials, new menu items, promotions.
• Followed health safety guidelines when preparing and serving food products.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Assisted in training new servers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Studied industry trends to inform planning of bar menu and development of new drink recipes.
• Effectively multitasked within fast-paced environment.

• Provided excellent customer service to ensure satisfaction.
• Stayed informed about daily specials, new menu items, promotions.
• Followed health safety guidelines when preparing and serving food products.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Assisted in training new servers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Studied industry trends to inform planning of bar menu and development of new drink recipes.
• Effectively multitasked within fast-paced environment.

• Developed and implemented strategies to increase sales.
• Analyzed daily sales figures to ensure that targets were met or exceeded.
• Monitored store operations, identified areas for improvement, and developed action plans accordingly.
• Maintained accurate records of inventory levels and placed orders for additional stock as needed.
• Ensured compliance with company policies, regulations, and safety standards.
• Organized promotional activities such as displays, special sales events, contests.
• Assisted customers with selecting products based on their needs and preferences.
• Conducted weekly staff meetings to review performance objectives.
• Provided feedback on employee performance and assisted with disciplinary actions when necessary.