Taylor Gardner
Carver,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sleep Expert
Mattress Firm
Mashpee, Harwich, MA
12.2023 - Current
- Participates in professional development activities such as attending workshops, trainings, and being apart of the Future Leaders group to continue further experience within the company.
- Providing guidance and educational information to guests using tools given from the company to present the best sleep systems to improve overall sleep quality.
- Providing excellent customer service by effectively communicating with guests, setting clear expectations for the best experience when shopping with our company.
- Efficiently communicating with management or other staff to resolve problems in a positive direction.
Orthodontic Assistant
Mashpee Orthodontics, Invisible Orthodontics
Mashpee, MA
09.2022 - 11.2023
- The Financial Coordinator, Scheduling Coordinator, and Treatment Coordinator when short staffed.
- Assisted orthodontist in clinical activities while performing chairside duties. This including preparation of trays, passing instruments to doctor, and finishing appointments with patient.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
- Prepared patients for dental radiographs and photographs.
- Cleaned and maintained equipment after each use in accordance with safety protocols. Sterilizing instruments after each use.
- Instructed patients on how to properly use orthodontic appliances such as headgear or elastics. While educating patients on techniques to optimize oral hygiene, control plaque and protect teeth/gums.
- Answered phones promptly and handled inquiries from potential clients professionally. Scheduling appointments for patients based on availability of doctors' time slots. Taking payments included.
- Participated in continuing education courses related to orthodontics whenever possible.
Education
Dental Assistant Certification -
Porter & Chester Institute
Brockton, MA05-2022
High School Diploma -
Old Rochester Regional High School
Mattapoisett, MA06-2020
Skills
- Self-Driven and Motivated
- Team Collaboration
- Customer Service
- Effective Organization
- Analytical Skills
- Active Listening
Affiliations
- Future Leaders Group lead by District Manager Mario Vicente
Accomplishments
- Achieving a BOS of 36.95% and placed 2nd in the district for Tempur-Pedic sales in Quarter 2 for 2024
Certification
- DANB Certificate for Radiology / Infection Control
- Licensed Dental Assistant in state of Massachusetts
- CPR Certified / BLS Certified
Timeline
Sleep Expert
Mattress Firm
12.2023 - Current
Orthodontic Assistant
Mashpee Orthodontics, Invisible Orthodontics
09.2022 - 11.2023
Dental Assistant Certification -
Porter & Chester Institute
High School Diploma -
Old Rochester Regional High School
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