Taylor Garza
San Antonio,TX
Summary
Skilled Police Communications Dispatcher with expertise in emergency response and high-stress situation management. Demonstrates in-depth knowledge of law enforcement protocols and exceptional communication capabilities. Maintains composure during crises, delivers clear instructions to field officers, and enhances community safety.
Overview
3
3
years of professional experience
Work History
Police Communications Dispatcher
City Of San Antonio
San Antonio, Tx
12.2023 - Current
- Dispatched officers using CAD, radio, and field communication protocols.
- Monitored police radio traffic to ensure ongoing incident awareness and officer safety.
- Relayed critical updates among officers, supervisors, and emergency response teams to maintain effective communication.
- Prioritized emergency and non-emergency calls according to city public safety procedures and dispatch guidelines.
- Maintained calm communication during high-pressure public safety situations.
- Answered emergency and nonemergency calls for city police communications center.
Education
Midlothian High School
Midlothian, TXSkills
- CAD dispatching
- Incident prioritization
- Radio monitoring
- Emergency communications
- Problem resolution
- Stress management
- Attention to detail
- Crisis management
- Data entry accuracy
- Confidentiality
- Team collaboration
- Problem-solving
- Dispatch first responders
- Reliability
- Adaptability
- Interpersonal communication
Accomplishments
- Merit Award—applying my skills to assist a suicidal teen, supporting my officers in staying calm, and providing detailed updates so officers reach the juvenile safely and effectively.
Timeline
Police Communications Dispatcher
City Of San Antonio
12.2023 - Current
Midlothian High School