Joya Davis
Warren ,MI
Summary
Attentive police dispatcher bringing 33 years of experience, prioritizing emergency calls to dispatch appropriate services.
Calm, compassionate, and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information.
Utilizes excellent multi-tasking and decision-making skills to ensure efficient dispatch operations. Knowledge of maintaining clear communication channels and supporting law enforcement with critical information.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Police Communications Dispatcher
City Of Birmingham Police Department
Birmingham, MI
08.1990 - 01.2024
- Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
- Demonstrated adaptability in adjusting work schedules or assuming additional duties as required for optimal performance within the department.
- Supported fellow dispatchers when needed, fostering teamwork within the department.
Education
Bachelor Of Science - Criminal Justice
Western Michigan University
Kalamazoo, MISkills
- Incident documentation
- Problem-solving abilities
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Computer-aided dispatching
- Call assessments
- Dependable and responsible
- Police and fire procedures
- Analytical thinking
Certification
- PST - Public Safety Telecommunicator
- EMD - Emergency Medical Dispatch
Timeline
Police Communications Dispatcher
City Of Birmingham Police Department
08.1990 - 01.2024
Bachelor Of Science - Criminal Justice
Western Michigan University