Taylor Geyer
Knoxville,TN
Summary
To build a long-term career within a business setting and to enhance my educational skills through a challenging and comprehensive workplace.
Overview
8
8
years of professional experience
Work History
Customer Account Specialist
Total Quality Logistics Inc.
Knoxville, TN
08.2020 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns.
- Streamlined account management processes for increased efficiency and productivity.
- Reduced customer complaints by implementing effective communication strategies.
- Collaborated with team members to improve overall customer service experience.
- Monitored accounts receivable, maintaining prompt payment schedules and minimizing overdue balances.
- Provided exceptional support during high call volume periods, ensuring continued quality service under pressure.
Valet
Valet Guys of Knoxville
06.2019 - 08.2020
- Parking cars at various events, working as a service greeter as well as detail work at Mercedes Benz of Knoxville
Intern Assistant to Director of Operations
Bacon Enterprises Inc
05.2019 - 10.2019
- Responsible for loss prevention, analyzing depletions, analyzing customer insight, identifying and analyzing loss, web design
Field Maintenance
Super-Sod
05.2017 - 08.2017
- Maintained sod fields, new field preparation
Field Maintenance
Super-Sod
05.2016 - 08.2016
- Maintained sod fields, new field preparation
Education
BS in Business Management -
EMORY AND HENRY COLLEGE
Emory, Virginia12.2019
High School Diploma -
WEST HENDERSON HIGH SCHOOL
Hendersonville, North Carolina06.2015
Skills
- Web design
- Operations and management
- Big data analysis
- Basic accounting knowledge
- Proficient in Microsoft Office Suite
- Ability to work in a team setting
- Strong leadership skills
- Exceeds expectations
volunteer experience
- Children's Advocacy Center wine and chocolate festival
- Adopt a Highway road cleanup
- DARE/STAR camp counselor
- Habitat for Humanity
- Faith and Action food pantry
references
- MARTY WIDENER, Senior Logistics Account Executive, Total Quality Logistics, (912)-650-3550,MWidener@tql.com
- DAVID SHAFFER, Farm Manager, Super-Sod, (828)775-0928, dshaffer@supersod.com
- ANGELA STANLEY, Academic Advisor, Emory and Henry College, (276)944-6187, adstanle@ehc.edu
- TRENTON BANKS, Business Development Representative Team Lead, Givebacks,(276)-791-6987
college affiliations
- Football player (4 years)
- Kappa Sigma (founding father and GM/President)
- Outdoor Program
Timeline
Customer Account Specialist
Total Quality Logistics Inc.
08.2020 - Current
Valet
Valet Guys of Knoxville
06.2019 - 08.2020
Intern Assistant to Director of Operations
Bacon Enterprises Inc
05.2019 - 10.2019
Field Maintenance
Super-Sod
05.2017 - 08.2017
Field Maintenance
Super-Sod
05.2016 - 08.2016
BS in Business Management -
EMORY AND HENRY COLLEGE
High School Diploma -
WEST HENDERSON HIGH SCHOOL