Taylor Gilbert
RENO,NV
Summary
Dedicated barista with strong time management and attention to detail. Proven track record in enhancing customer satisfaction and maintaining cleanliness, committed to creating a welcoming experience that streamlines operations.
Overview
9
9
years of professional experience
Work History
Barista
Coffee on Main
Gardnerville, NV
11.2019 - Current
- Crafted high-quality espresso beverages with consistent taste and presentation.
- Enhanced customer satisfaction through personalized service and product recommendations.
- Trained new baristas on beverage preparation and customer service protocols.
- Managed inventory levels, ensuring timely restocking of coffee beans and supplies.
- Implemented efficient workflow processes to reduce order wait times during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
General Merchandiser
Target
Carson City, NV
08.2019 - 11.2020
- Developed and implemented promotional displays to enhance customer engagement and drive sales.
- Led team training sessions on merchandising techniques and product placement strategies.
- Analyzed sales data to identify trends and inform merchandising decisions for seasonal promotions.
- Enhanced visual merchandising standards, resulting in improved store aesthetics and shopping experience.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Clerk
Raleys
Gardnerville, NV
02.2018 - 07.2019
- Processed customer transactions accurately and efficiently at checkout stations.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Maintained inventory levels by restocking shelves and organizing product displays.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
Education
High School Diploma -
Douglas High School
Minden, NVSkills
- Espresso machine operation
- Customer engagement
- Cash register operation
- Order taking
- Safe food handling
- Opening and closing duties
- Beverage preparation
- Cleanliness
- Attention to detail
- Time management
- Adaptive and creative
- Friendly and outgoing
Timeline
Barista
Coffee on Main
11.2019 - Current
General Merchandiser
Target
08.2019 - 11.2020
Clerk
Raleys
02.2018 - 07.2019
High School Diploma -
Douglas High School