Taylor Gione
Surprise
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
9
9
years of professional experience
Work History
Owner
Taylor’d Esthetics
Huntington Beach, CA & Glendale, AZ
01.2021 - Current
- Successfully established and managed a waxing and eyebrow lamination salon, overseeing all aspects of operations, from initial setup to day-to-day management.
- Developed and implemented strategic marketing campaigns to attract new clients and retain existing ones, resulting in a steady increase in business revenue.
- Demonstrated proficiency in various waxing techniques, including Brazilian, bikini, and facial waxing, ensuring high-quality service delivery and customer satisfaction.
- Built and maintained a loyal client base through exceptional customer service, personalized consultations, and attention to detail.
- Managed inventory, vendor relationships, and financial resources to optimize profitability and minimize costs.
- Stayed updated on industry trends, new products, and innovative techniques through ongoing education and training, ensuring the salon remained competitive in the market.
- Received positive reviews and feedback from satisfied clients, reflecting a reputation for excellence and trustworthiness in the beauty industry.
Wholesale Real Estate Sales Associate
Eric Cline
Scottsdale, AZ
01.2025 - 06.2025
- Developed and maintained relationships with clients, ensuring personalized service and satisfaction throughout transactions.
- Utilized CRM software to manage client interactions, track leads, and streamline follow-up communications.
- Implemented innovative marketing strategies to enhance property visibility and attract potential buyers in competitive markets.
- Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
- Generated leads for sales and rental properties through cold calls and referrals.
Assistant Manager of Food and Beverage
Union Hills Country Club
Sun City, AZ
03.2024 - 06.2025
- Developed training programs for new employees, fostering skill development and team cohesion.
- Implemented process improvements that streamlined workflow and reduced turnaround times.
- Mentored junior staff, promoting professional growth and knowledge sharing within the team.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Harley Davidson Motor
Huntington Beach, CA
03.2020 - 04.2021
- Helped customers find specific products, answered questions and offered product advice
- Collected payments and provided accurate change
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Increased purchase amounts by cross-selling with similar products
- Worked with fellow sales team members to achieve group and individual targets
Bartender
The Hideaway Bar and Grill
Lakewood, CA
02.2016 - 03.2020
- Upsold customers from shelf to premium brands to help boost sales
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
- Resolved escalated customer complaints to maximize satisfaction and loyalty
- Complied with health codes, sanitation requirements and license regulations
Education
Career Academy of Beauty
Garden Grove, CA02.2020
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Staff management
- Staff hiring
- CRM software
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Wholesale Real Estate Sales Associate
Eric Cline
01.2025 - 06.2025
Assistant Manager of Food and Beverage
Union Hills Country Club
03.2024 - 06.2025
Owner
Taylor’d Esthetics
01.2021 - Current
Sales Associate
Harley Davidson Motor
03.2020 - 04.2021
Bartender
The Hideaway Bar and Grill
02.2016 - 03.2020
Career Academy of Beauty