Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Glass

Canal Fulton

Summary

Resourceful Assistant Manager in Customer Service, known for high productivity and efficiency in task completion. Skilled in conflict resolution, team leadership, and performance analysis to enhance customer satisfaction. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and quality service delivery.

Overview

7
7
years of professional experience

Work History

Assistant Manager, Customer Service

Pulp Juice And Smoothie Bar
Canton
11.2018 - 04.2026
  • Managed daily operations of customer service team and store environment.
  • Trained staff on product knowledge and customer engagement techniques.
  • Resolved customer inquiries and complaints with effective communication strategies.
  • Oversaw inventory management to ensure product availability for customers.
  • Provided customer service and assistance to customers in resolving issues and concerns.
  • Trained and supervised customer service staff on policies, procedures, and best practices.
  • Managed day-to-day operations of the Customer Service department.

Education

Northwest Highschool
Canal Fulton, OH

Skills

  • Customer service
  • Team management
  • Conflict resolution
  • Inventory control
  • Working in a fast pace environment

References

References available upon request.

Timeline

Assistant Manager, Customer Service

Pulp Juice And Smoothie Bar
11.2018 - 04.2026

Northwest Highschool
Taylor Glass