Taylor Graham
Delphos,OH
Summary
Dedicated barista with strong cash handling and complaint resolution skills. Committed to providing exceptional customer service and maintaining safety compliance in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Barista
Biggby
Delphos, OH
03.2026 - Current
- Provided friendly and efficient customer service during busy shifts.
- Prepared coffee beverages according to customer preferences and company standards.
- Operated cash register, processed transactions, and managed payments accurately.
- Maintained cleanliness and organization of work area and equipment.
- Restocked supplies and ingredients to ensure smooth daily operations.
- Assisted in training new baristas on equipment usage and beverage preparation.
- Followed health and safety guidelines to promote a safe working environment.
- Collaborated with team members to enhance workflow during peak hours.
Shift Leader
Pizza Hut
Sidney, Ohio
05.2020 - 08.2025
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored team members on service standards and procedures.
- Delivered exceptional customer service by resolving complaints and queries promptly.
- Implemented health and safety protocols to maintain a clean work environment.
- Managed inventory levels and ordered supplies to meet restaurant needs.
- Monitored cash handling processes to ensure accurate transactions and security.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Portsmouth West High School
West Portsmouth, OHSkills
- Customer service
- Cash handling
- Complaint resolution
- Inventory management
- Safety compliance
- Efficient multitasking
- Team collaboration
Timeline
Barista
Biggby
03.2026 - Current
Shift Leader
Pizza Hut
05.2020 - 08.2025
Portsmouth West High School