Taylor Green
Bryan,TX
Summary
Energetically leveraged surgical assistance and exceptional customer service skills at Animal Medical Service, enhancing patient satisfaction and clinician productivity. Demonstrated expertise in veterinary office administration and schedule management, contributing to a significant increase in repeat business. Excelled in fast-paced environments, consistently delivering top-tier care and communication.
Overview
3
3
years of professional experience
Work History
Veterinary Technician
Animal Medical Service
10.2022 - Current
- Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
- Collaborated with team members to deliver quality health care to patients.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restrained animals to protect veterinarians from potential harm.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Server
Chuy's Tex-Mex Restaurant
06.2022 - 12.2022
- Upsold high-profit items to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shuttle Driver
Lithia Chrysler Jeep Dodge RAM
10.2021 - 11.2022
- Maintained clean and neat shuttle for passenger comfort.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
Car Rental Agent
Lithia Chrysler Jeep Dodge RAM
06.2021 - 10.2021
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Accommodated last minute requests to address needs of customers, achieving top client satisfaction and repeat business.
Education
High School Diploma -
Iola High School
Iola, TXSkills
- Surgical Assistance
- Physical examination
- Veterinary office administration
- Customer Service and Communication Skills
- Adherence to high customer service standards
- Schedule Management
Timeline
Veterinary Technician
Animal Medical Service
10.2022 - Current
Server
Chuy's Tex-Mex Restaurant
06.2022 - 12.2022
Shuttle Driver
Lithia Chrysler Jeep Dodge RAM
10.2021 - 11.2022
Car Rental Agent
Lithia Chrysler Jeep Dodge RAM
06.2021 - 10.2021
High School Diploma -
Iola High School