Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAYLOR GREENWOOD

St Louis,MO

Summary

I will be a responsible and proactive claims specialist with experience working in a variety of Data Entry and clerical environments. Expert at quickly and accurately entering data and organizing files. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Diligent worker with solid background in medical claims processing. Proven ability to accurately handle claims and resolve complex issues while ensuring compliance with regulations. Demonstrated expertise in utilizing claims management software and maintaining detailed records.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
12.2023 - Current


  • Contributed to a positive team environment.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Jewelers Apprentice

Signet Jewelers Inc.
02.2023 - Current
  • Clerical duties
  • Receiving and shipping pieces
  • Cleaning pieces and rhodium Plating
  • Sizing up and down pieces
  • Soldering
  • Polishing/ ultra shine
  • Tightening stones

Customer Service Representative

Travelers Insurance
03.2022 - 01.2023
  • Kept accurate and current customer account data with manual form processing and digital information updates
  • Provided a superior customer experience in order to build a loyal customer base
  • Complete and accurate work and keep customer files up to date
  • Dealt with a wide range of customer service, operational, and administrative tasks every day

Bank Teller

Arvest Bank
04.2021 - 02.2022
  • Organization
  • Data entry
  • Proofreading
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily
  • Maintained confidentiality of bank records, transactions and customer information
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval
  • Cross-sold bank products such as savings accounts and credit cards to existing clients

Barista

Starbucks
04.2019 - 03.2021
  • Developed the ability to remember customer names and address them by name
  • Continued to broaden my understanding of coffee styles and varieties
  • Cleaned the counters, machines, utensils, and seating areas every day
  • Made product recommendations based on a thorough understanding of each customer's needs and preferences
  • Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods

Education

Bachelor of Arts - Creative Writing

Southern New Hampshire University
Manchester, NH
12.2021

Skills

  • Data Entry
  • Clerical Skills
  • Organizing Files
  • Jewelry Sizing
  • Rhodium Plating
  • Ring Stretching
  • Ring Shrinking
  • Soldering
  • Stone Tightening
  • Operational Improvement
  • Problem Resolution
  • Proactive
  • Organized
  • Highly-motivated
  • Strong Work Ethic
  • Adaptability
  • Interpersonal Skills
  • Unsupervised Work
  • Quick Learning

Timeline

Barista

Starbucks
12.2023 - Current

Jewelers Apprentice

Signet Jewelers Inc.
02.2023 - Current

Customer Service Representative

Travelers Insurance
03.2022 - 01.2023

Bank Teller

Arvest Bank
04.2021 - 02.2022

Barista

Starbucks
04.2019 - 03.2021

Bachelor of Arts - Creative Writing

Southern New Hampshire University
TAYLOR GREENWOOD