Dedicated student interested in applying excellent communication and interpersonal skills to a Communications and or Marketing role. Experienced in a wide range of strengths that include, multitasking, attention to detail, and patience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
UTSA Manager
UTSA
San Antonio, TX
06.2023 - Current
Managed equipment inventory, ensuring that all players had access to proper gear and apparel during practices and games.
Organized and conducted video sessions to ensure social media engagement for our Instagram account.
Motivated and encouraged student athletes to make best effort during practices and games.
Built strong media and community relationships through positive interaction and communication in support of sports program.
Leveraged Service Representative
AT&T
San Antonio, TX
02.2021 - 03.2022
Set up and activated customer accounts while also upselling the customer due to the rapport built during the call.
Handled customer complaints in a professional tone over the phone.
Producing detailed notes on all accounts for no future confusion for the customer and my future colleagues.
Maintained knowledge of current sales and promotions, which to led to my successful year at AT&T.
Education
Bachelor of Arts - Digital Communications And Media