Taylor Gyhra
Self Employed
Pawnee City ,NE
5
years of professional experience
Small business owner with experience in marketing strategy and customer service. Successfully balancing all of the responsibilities that come with the fast-paced environment of a coffee shop/cafe. Previously excelled at Spankys Bar & Grill, demonstrating exceptional multitasking and decision-making skills. Committed to delivering outstanding service and operational excellence.
Work History
Small Business Owner
4 Years 3 Months- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Implemented digital marketing campaigns utilizing social media platforms to drive online sales growth.
- Promoted business via social media to generate leads and maximize brand identity.
- Streamlined inventory management processes to reduce costs and improve order fulfillment efficiency.
- Established partnerships with local vendors to diversify product range and strengthen community ties.
- Oversaw financial budgeting, tracking expenses, and optimizing profitability through strategic planning.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Waitress/Cook
1 Year 2 Months- Delivered exceptional customer service in high-volume restaurant environment.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Managed customer orders efficiently using POS systems for accurate billing.
- Trained new staff on menu knowledge, service protocols, and operational standards.
- Maintained cleanliness and organization of dining area in compliance with health standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Assisted in inventory management and ordering supplies to minimize shortages.
- Used cash registers and credit card machines to cash out customers.
Education
Associate of Applied Science - Business Accounting
Skills
Business operations
Multitasking
Planning and execution
Punctuality
Marketing strategy
Decision-making
Customer service
Timeline
Small Business Owner
Self Employed
05.2022 - CurrentRead More
Waitress/Cook
Spankys Bar & Grill
03.2021 - 05.2022Read More
Highland Community College
Associate of Applied Science from Business Accounting
Read More