Taylor Halter
Red Lobster
Lancaster,PA
17
years of professional experience
Professional server and bartender with a strong background in guest relations, upselling, and time management. Skilled in POS systems, responsible alcohol service, and handling cash accurately. Experienced in supporting team success during high-volume shifts while maintaining service quality and guest satisfaction.
Work History
Server/Bartender
13 Years 3 Months- Prepared mixed drinks, beer, wine, and signature beverages according to recipes and responsible alcohol service guidelines.
- Delivered attentive table service while anticipating guest needs and maintaining Red Lobster hospitality standards.
- Recommended menu pairings, specials, and beverages to enhance guest experience and increase check averages.
- Processed food and beverage orders accurately using POS systems and coordinated timely communication with kitchen staff.
- Balanced multiple tables and bar orders efficiently during high-volume shifts without sacrificing accuracy or service quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
3 Years 11 Months- Delivered attentive table service, anticipating guest needs and maintaining accurate order flow.
- Recommended menu items, answered questions, and supported positive dining experiences.
- Coordinated with kitchen and host staff to ensure timely meal delivery and seating.
- Processed orders accurately using POS systems and verified special requests.
- Trained new servers on service standards, order procedures, and guest communication.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma
Skills
Quick adaptability
Collaborative teamwork
Verbal skills
Customer engagement
Time management abilities
Organized and detail oriented
Menu knowledge
Trustworthy service
Fast learner
Effective communication
Honest and dependable
Hospitality and guest service
Timeline
Server/Bartender
Red Lobster
07.2013 - 10.2026Read More
Server
Isaac's Deli
08.2009 - 07.2013Read More
Lampeter-Strasburg
High School Diploma
Read More