Taylor Haltom
Norwalk,IA
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
8
8
years of professional experience
Work History
Legal Assistant/Receptionist
Law Group of Iowa
12.2022 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Communicated pertinent information to clients via phone, email, and mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Suit Team Paralegal
Abbott, Osborn, Jacobs, PLC.
08.2017 - 12.2022
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilized Lexis Nexis and TLO to verify and locate defendants
Customer Service Representative
Co-op Financial Services
05.2016 - 07.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Office Assistant
Dickinson Law Firm
02.2016 - 04.2016
- Completed clerical tasks such as filing, copying, and distributing mail.
- Collaborated with various departments to complete assigned tasks.
Education
High school diploma -
Lincoln High School
Des Moines, IASome college -
DMACC
Des Moines, IASkills
- Case Management
- Medical Records Management
- Proficient in Microsoft Office
- Exhibit preparation
- Legal Correspondence
- Workload Management
- LexisNexis
- Deadline Monitoring
- Court Document Filing
- Notary Public
Timeline
Legal Assistant/Receptionist
Law Group of Iowa
12.2022 - Current
Suit Team Paralegal
Abbott, Osborn, Jacobs, PLC.
08.2017 - 12.2022
Customer Service Representative
Co-op Financial Services
05.2016 - 07.2017
Office Assistant
Dickinson Law Firm
02.2016 - 04.2016
High school diploma -
Lincoln High School
Some college -
DMACC
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