Taylor Hanzelka
Spring,TX
Summary
Skilled team player with strong background in fast pace environments. Works well independently to handle assignments and goes above and beyond to get the job done every time. Quick learner with exceptional sales skills prepared to help take the company to the next level.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Fix Auto Houston
Houston, TX
04.2014 - Current
Responsibilities
- Providing excellent customer service, blue printing & documenting the repair process, writing the repair estimate, repair & parts management.
- Leading a staff of twenty five, managing large fleet accounts, coordinating pick up and deliveries of vehicles, parts and customers.
- Daily communication with account managers, maintaining a precise update list including company info, vehicle info, repair status, parts status/ETA and delivery dates.
- Managing accounts receivables, organizing work files, billing completed workfiles and receiving payments.
Previous Positions at this job
- Detailer: workspace organization, color sand/polish, graphic installation, minor part replacement and quality check.
- Paint line tech: workspace organization, cleaning, sanding, masking and staging vehicles prior to paint.
Kitchen Manager
Rudy's Country Store And BBQ
Houston, TX
02.2012 - 04.2014
Positions
- Floor (busser), cashier, Country store clerk, Cutter, Cook, Certified trainer, Inventory manager, Kitchen manager.
Education
College Basics
Lone Star College System
Spring, TXSkills
- Customer Service
- Business Operations Knowledge
- Account Negotiation/Management
- B2B/B2C Sales
- Customer Retention
- Staff Leadership
- Facility Management
- Conflict Resolution
- Workflow Coordination
- Sales Forecasting
- Technical Hands on Skills
Accomplishments
- I Car Platinum Certification.
- Copy of Fender Bender magazine with multi-page article.
- Second spotlight in FBM for our ability grow amidst the pandemic.
- Personal annual sales volume increase from 67K to 1.8M in the past 10 years.
- 2023 YOY sales increase of 20%
Timeline
Assistant General Manager
Fix Auto Houston
04.2014 - Current
Kitchen Manager
Rudy's Country Store And BBQ
02.2012 - 04.2014
College Basics
Lone Star College System
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