Taylor Hart
Lexington ,KY
Summary
Dependable Customer Service Coordinator with proven ability to manage fast-paced environments while ensuring effective communication and organization. Experience with leading associates, scheduling, and directing daily operations. Strong problem-solving skills and proficiency in time management contribute to operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Coordinator
Penske Truck Leasing
Lexington , KY
02.2022 - Current
- Helped to spearhead daily service department operations.
- Collaborated with various departments to drive the business plan.
- Showcased excellent communication and organization.
- Facilitated ways to resolve customer needs and concerns.
- Displayed effective problem-solving and communication abilities.
- Coordinated customer service activities and resolved customer complaints.
- Worked alongside outside vendors to maintain the location's facility and fleet needs.
- Promoted shop cleanliness, and assisted in yard management to utilize space.
- Directed scheduling for shop techs while overseeing weekend planning.
Customer Service Representative
Penske Truck Leasing
Lexington , KY
10.2021 - 02.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Supported shop technicians and management with daily location objectives.
- Promoted safe and clean environment to attract customer base
- Maintained organization and efficiency
- Ensured the cleanliness of the location's fleet and facility.
- Enhanced customer relationships through consistent, daily communication.
- Engaged in conversation with customers to understand needs and resolve issues.
Education
Some College (No Degree) - Business Management
Union College
Barbourville, KYBusiness Management
Bluegrass Community And Technical College
Lexington, KYSkills
- Customer service excellence
- Customer relations
- Vendor management
- Effective communication
- Organization
- Dependability
- Invoicing and billing
- Scheduling coordination
Timeline
Customer Service Coordinator
Penske Truck Leasing
02.2022 - Current
Customer Service Representative
Penske Truck Leasing
10.2021 - 02.2022
Some College (No Degree) - Business Management
Union College
Business Management
Bluegrass Community And Technical College
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