Taylor Henson
Paris,TX
Summary
Insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to changing needs. Skills include risk analysis, policy development, and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Caregiver Med Aid
Paris Chalet
Paris, TX
12.2024 - 02.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered prescribed drugs to high-volume patient caseload.
Insurance Sales Agent
Devoted Health
Paris, US
08.2023 - 12.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Followed up promptly with interested clients to close sales.
Senior Agent
SelectQuote
Paris, US
11.2022 - 08.2023
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
Licensed Insurance Agent
GoHealth
Paris, US
05.2022 - 10.2022
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
Custodian
AHI
Paris, US
08.2020 - 05.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
Licensed Insurance Agent
The Result Companies
Paris, US
10.2019 - 05.2022
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
Customer Service Representative
The Results Companies
Paris, US
10.2019 - 10.2020
- Customer Service Representative for pre enrollment department
- Prequalified the caller for a medicare advantage plan
- Customer Service Representative for web support
- Assisted members with navigating the medicare advantage plan website
Assistant Manager
Family Dollar
Paris, US
04.2019 - 09.2019
- Enforced company policies and procedures
- Coordinated schedules and assigned team member shifts
- Trained new employees on store processes and procedures
- Designed and ordered all incoming and outgoing merchandise, inventory, and advertisements for customers
- Managed daily reports of transactions
- Provided excellent customer service to all customer in a timely manner
- Made bank deposits and money orders on behalf of the store manager
- Opened and closed store
- Oversaw day to day store operations
- Managed a group of team members
- Promoted to Assistant Manager after 3 months
Cashier
Walmart
Paris, US
10.2016 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Braum's Ice Cream and Dairy Stores
Paris, US
03.2015 - 10.2016
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
Education
DIPLOMA -
NORTH LAMAR HIGH SCHOOL
05.2018
Skills
- Licensed insurance agent
- Microsoft
- Sales
- Customer Service
- Caregiving
- Med aid
- Custodian
Certification
- CPR & AED, Present
- Insurance Producer License, Active
- Life & Health Insurance License, Active
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Caregiver Med Aid
Paris Chalet
12.2024 - 02.2025
Insurance Sales Agent
Devoted Health
08.2023 - 12.2024
Senior Agent
SelectQuote
11.2022 - 08.2023
Licensed Insurance Agent
GoHealth
05.2022 - 10.2022
Custodian
AHI
08.2020 - 05.2022
Licensed Insurance Agent
The Result Companies
10.2019 - 05.2022
Customer Service Representative
The Results Companies
10.2019 - 10.2020
Assistant Manager
Family Dollar
04.2019 - 09.2019
Cashier
Walmart
10.2016 - 08.2018
Cashier
Braum's Ice Cream and Dairy Stores
03.2015 - 10.2016
DIPLOMA -
NORTH LAMAR HIGH SCHOOL