Taylor Herbst
Wauwatosa,WI
Summary
Dedicated and compassionate Registered Clinic Nurse with a strong foundation in teamwork and leadership. Proven ability to deliver high-quality patient care while effectively collaborating with multidisciplinary teams. A genuine passion for helping others drives a commitment to enhancing patient experiences and outcomes in both administrative and clinical settings. Eager to contribute expertise and a proactive approach to a dynamic healthcare environment.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Children's Wisconsin
Milwaukee, WI, USA
03.2021 - Current
- Departments I have worked in include: Milwaukee Child Advocacy Center, Adolescent Medicine and CRU- Clinical Resource Unit- OP
- Precepted multiple Medical Assistant Externs
- Greeting and checking in patients
- Scheduling initial and follow up appointments
- Rooming patients- Obtaining vitals; blood pressure, height, weight, pulse rate, respiratory rate, temperature etc.
- Updating immunizations as well as fluoride treatment
- Obtaining urine specimens
- Running pregnancy tests and point of care urine dips
- POCT Superuser- checking staff off on the clinitek
- Obtaining STI swabs for testing
- Conducting Colp Exams
- Conducting Evidence Kits for police
- Photo taking of patients injuries
- Providing observation and care for children as parents met with advocates
- Administering DEPO injections
- Setting up procedure trays
- Processing prescription refills
- Allergy Skin Testing
- EpiPen Education
- Nebulizer Treatment
- Fitting patients for ear plugs (ENT)
- Discharging patients
- Completing Charge Capture
Medical Assisting Externship
Children's Hospital of Wisconsin
Wauwatosa, WI, USA
02.2021 - 03.2021
- Greeting and rooming patients
- Obtaining patient vitals
- Collecting and running urine samples
- Conducting Post Void Residual bladder scans as well as Uroflows
- Preparing patients charts for providers
- Capturing patient charges
- Discharging patients
- Urology Department
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Clinic Service Representative
CMG- Oak Creek Pediatrics
Oak Creek, WI, USA
08.2018 - 03.2021
- Provided exceptional customer service, addressing patient inquiries and concerns effectively.
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Developed and maintained patient records using electronic health record systems.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Trained new staff on clinic procedures and software usage for improved efficiency.
- Collaborated with healthcare providers to ensure seamless communication and patient care.
- Implemented process improvements to enhance office operations and reduce wait times.
- Ensured accurate billing and insurance verification, resulting in timely payments for services rendered.
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
Customer Service
Saz's Catering and Festivals
West Allis, WI, USA
07.2011 - Current
- Efficient customer service
- Communicating with customers
- Satisfying customer requests in a timely manner
- Appropriately handling money
Education
Bachelor of Science - Nursing
Herzing University
Brookfield, WI04-2026
Diploma in Medical Assisting - Medical Assisting
Herzing University
Brookfield05.2021
Some College (No Degree) - Nursing
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
Wauwatosa East High School
Wisconsin06.2013
Skills
- Vital signs monitoring
- Adaptability and flexibility
- Patient and family advocacy
- Training staff
- Professionalism
- Compassionate communication
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Time management
- CPR certification
- Strong clinical judgment
Timeline
Medical Assistant
Children's Wisconsin
03.2021 - Current
Medical Assisting Externship
Children's Hospital of Wisconsin
02.2021 - 03.2021
Clinic Service Representative
CMG- Oak Creek Pediatrics
08.2018 - 03.2021
Customer Service
Saz's Catering and Festivals
07.2011 - Current
Bachelor of Science - Nursing
Herzing University
Diploma in Medical Assisting - Medical Assisting
Herzing University
Some College (No Degree) - Nursing
Milwaukee Area Technical College
High School Diploma -
Wauwatosa East High School
Honors Certifications Memberships
- Herzing GPA, Anticipated 3.87 or higher
- National Spanish Honors Society
- CPR certified, 08/19/2022
- POCT Superuser
- Credentialing; RMA, 02/01/2021
- Compliance and HIPAA privacy and Information Security Training, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025