Taylor Hicks
Chesapeake,OH
Summary
Dedicated to serving the community through compassionate care. Aspiring Medical Assistant student with a strong commitment to patient support and healthcare excellence. Eager to learn the needed skills to contribute my knowledge to enhance patient experiences and outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Chesapeake High School
Chesapeake, Ohio
04.2024 - Current
- Took attendance and maintained attendance records during period as substitute.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Provided notes and reports on school day activities to primary teacher.
- Addressed individual student needs and accommodated learning differences.
- Collaborated with other staff members to ensure a positive learning environment for students.
- Followed established lesson plans to continue learning trajectory.
- Maintained classroom order and enforced school and class rules.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Managed classroom environments to ensure a safe and productive learning experience.
Dental Assistant
Huntington Pediatric Dental Group
Huntington, WV
08.2023 - Current
- Sterilized instruments according to established guidelines and protocols.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Created and fit dental appliances for patients. adjusting as necessary.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Established clean, sterile and welcoming environment for patients.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Kept accurate records of dental treatments provided for each patient's visit.
- Checked with participants throughout procedures to help alleviate anxiety.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
Receptionist
Valley Health Care Center
Milton, WV
02.2023 - 08.2023
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments and meetings for management team.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Education
High School Diploma -
Chesapeake High School
Chesapeake, OH05-2020
Some College (No Degree) - Early Childhood Special Education
Rio Grande University
Rio Grande, OHSome College (No Degree) - Early Childhood Care and Education
Morehead State University
Morehead, KYSkills
- Classroom management
- Student assessment
- Emergency procedures
- Lesson planning
- Record keeping
- Behavior management
Certification
- BLS certification
Timeline
Substitute Teacher, K-12
Chesapeake High School
04.2024 - Current
Dental Assistant
Huntington Pediatric Dental Group
08.2023 - Current
Receptionist
Valley Health Care Center
02.2023 - 08.2023
High School Diploma -
Chesapeake High School
Some College (No Degree) - Early Childhood Special Education
Rio Grande University
Some College (No Degree) - Early Childhood Care and Education
Morehead State University
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